James Benton
Greensboro
Summary
Dedicated crew member with proven customer service skills, focused on ensuring positive experiences and workplace safety. Excels in employee training and community engagement. I have a wide list of equipment operated whether it is handheld, gas powered or some heavy equipment, along with my pesticide license. I take into consideration my work ethic and determination to get tasks done.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Parks and Recreation Department
Greensboro
02.2022 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Trained new crew members on park procedures and customer service standards.
- Assisted visitors with park activities and events, ensuring a positive experience.
- Engaged community members to promote programs and events, enhancing participation and awareness.
- Maintained cleanliness and organization of recreational facilities and equipment.
- Conducted playground and facility shelter inspections, ensuring safety and enjoyment for park patrons and children.
- Inspected park areas for safety hazards and documented findings.
- Cutting and removal of trees to clear any and all areas in the park of potential hazardous limbs or overall trees from falling and harming park patrons.
- Assisted with shelter rentals for events and maintained cleanliness, contributing to positive experiences for park patrons.
Crew Member Team Leader
Modern Concepts
Greensboro
05.2019 - 09.2021
- I oversaw the planning and execution of the route for the day
- Trained and led a group of employees on our mowing route.
- Oversaw equipment readiness, performed maintenance tasks such as refueling, blade sharpening, and stocked necessary supplies for efficient operations.
- Engaged with customers to confirm services met requirements and reviewed completed tasks, ensuring clarity and satisfaction.
- Collaborated with customers and company owner to outline job specifications, pricing, timelines, and service offerings.
- Coordinated the spreading of mulch to our natural areas and flower beds to give the park a distinction of color as well as sprayed for weeds to keep said areas pretty.
Education
High School Diploma -
Southeast Guilford High School
Greensboro, NC05-2017
Some College (No Degree) - Criminal Justice
Western Carolina University
Cullowhee, NCSkills
- Cash handling
- Customer service
- Safety inspection
- Workplace safety
- Maintenance and repair
- Equipment maintenance
- Supplies monitoring and restocking
- Facility management
- Workplace efficiency
- Time management
- Task prioritization
- Multitasking and organization
- Teamwork and collaboration
- Employee training
- Community engagement
- Problem solving
- Interactive communication skills
- Reliability and punctuality
- Flexible schedule
- Handheld tool experience
- Equipment operation experience
Certification
North Carolina Pesticide Applicator Certification and License (December 2024)
Timeline
Crew Member
Parks and Recreation Department
02.2022 - Current
Crew Member Team Leader
Modern Concepts
05.2019 - 09.2021
High School Diploma -
Southeast Guilford High School
Some College (No Degree) - Criminal Justice
Western Carolina University