Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Balaguer

Clayton,NC

Summary

Experienced global operations professional, skilled in strategic sourcing and procurement, inventory control, sales, contract negotiation, and international markets. With over 13 years of cross-industry experience, led programs that have resulted in cost savings, increased profits, optimized processes, and ultimately, a more informed and adaptable team.

Overview

12
12
years of professional experience

Work History

Consultant

United Therapeutics
10.2024 - 01.2025
  • Evaluated, researched, and analyzed contract submissions to ensure all appropriate documents and supporting documentation is included.
  • Facilitated processing of contracts for assigned area of responsibility and ensured departmental leadership understands the terms they agree to.
  • Initiated and managed the preparation of documents necessary to fulfill contract requirements.
  • In accordance with approved business strategies, and in alignment with Contracting Policy, reviewed/prepared contractual documents and liaise between internal stakeholders and vendors.
  • Worked with organization to establish goals and ensure each contract meets these objectives and conforms to business requirements.
  • Maintained continuous surveillance of status and progress of the contract request and potential areas of difficulty.
  • Accurately logged required metrics data to ensure timely submission of executed contracts.
  • Ensured end-user and/or Vendor satisfaction with the contracting process.
  • Liaised frequently with vendors, internal customers and stakeholders including the Operations, and Legal teams.
  • Served as contract liaison for vendors as needed for questions, contract changes, and obtaining signatures and approvals.
  • Coordinated with FBO PO team to submit completed contract documentation to facilitate the issuance of a PO and distribution to vendor.
  • Leveraged completed contract documentation, submit PO Requests on behalf of Budget Manager ensuring all required corporate policies/procedures are followed.
  • Assisted in directed implementation of enhancements to existing policies and practices to address changing internal and external contracting requirements.
  • Proactively updated desktop procedures in alignment with process/system enhancements and deployments.

- Participated in ad-hoc projects in partnership with FPA, Outsourcing, AP, and Vendor Maintenance.

Buyer

Parata Systems
05.2023 - 05.2024
  • Negotiated procurement of commodities and/or services by properly balancing considerations of price, quality, service, delivery, payment terms, and commercial situations.
  • Investigated and proposed supplier solutions based on requirements from divisions within the company.
  • Sourced materials and maintain information in the MRP system regarding lead time, pricing, ordering policy, and vendor material numbers.
  • Placed orders based on scheduled requirements and monitor quality and delivery.
  • Maintained a general knowledge of technical requirements involved with assignments/commodities including UL requirements related to product.
  • Supported management objectives by running KPI's and supplier scorecards.
  • Managed MRP exception reports.
  • Managed follow-up resolution with other departments and/or suppliers to correct Accounts Payable invoice issues.
  • Coordinated engineering change order (ECO) information with the Procurement and Engineering teams to support any updates during the product lifecycle.
  • Analyzed performance metrics to identify efficiency and savings opportunities.

Subcontracts Manager

Strata Clean Energy
05.2022 - 03.2023
  • Prepared RFPs to potential Subcontractors, receive their proposals, and prepare price matrix for analysis.
  • Facilitated negotiations/contract formation activities and actively facilitate the discussions with potential services providers.
  • Managed all aspects of subcontract administration for the project, from bidding to prequalified bidders, negotiation/execution of subcontracts, submitting change orders and closing out contracts after the substantial completion of projects.
  • Oversaw and managed the various general conditions services required for EPC projects.
  • Reviewed, negotiated and documented commercial aspects of form of subcontract agreements, consulting agreements, and other agreements as assigned and document modifications as well as internal approvals.
  • Reported the contract status and schedule with project teams and management on a weekly basis.
  • Advised on any deviations from standard Terms and Conditions to Legal Counsel and VP, Operations & Planning
  • Maintained well documented files to accurately present a clear trail with regards to contract templates, approvals, executed contracts, and pending contracts.
  • Developed and implemented a streamlined processes for issuing various agreements.
  • Constructed detailed meeting minutes to accurately outline topics discussed, conclusions reached and action items.
  • Traced and reported monthly contracts completion metrics and status of pending contracts.
  • Ensure that Subcontractor and Service Provider insurances are valid and current

After Market Sales and Purchasing Manager

Stock America LLC
09.2019 - 05.2022
  • Managed the aftermarket sales by prioritizing, scheduling and delegating work assignments to ensure completion of all work and projects.
  • Oversaw the service office to ensure customer satisfaction through customer machinery/equipment support.
  • Improved sales and service internal and external programs/procedures.
  • Followed-up parts quotations and format/presentation of quote materials for Preferred Service and Maintenance Contracts.
  • Followed-up regarding service support and lists of recommended spare parts required to support the continued operation of a machine.
  • Developed and oversaw the implementation of Parts and Service marketing and sales objectives, policies, and programs.
  • Continued to improve and developed the Service Department's programs to maximize customer satisfaction/support.
  • Developed an annual strategic Parts/Service sales and marketing plan.
  • Developed positive relationships with customers in order to effectively analyze customer requirements and promote company parts/service products to meet those requirements.
  • Oversaw all activities of the purchasing department.
  • Prepared plans for the purchase of equipment, services, and supplies.
  • Generated and reviewed RFP from suppliers and contractors.
  • Managed inventories and maintain accurate purchase and pricing records.
  • Maintained good supplier relations and negotiate contracts.
  • Researched and evaluated prospective suppliers.
  • Developed processes for streamlining purchasing and procurement.
  • Reported the status of open RFP with the service team and upper management.

Operations Specialist

Juki Automation Systems
05.2013 - 08.2019
  • Inside sales and customer quoting.
  • Purchasing new and replenishment stock.
  • Forecasting and sales reporting.
  • Customer account management.
  • Assisted in marketing of new and existing products.
  • Managed 40 million dollars worth of inventory in the United States, Brazil, Argentina, Mexico, and Canada.
  • Established consignment 3pl warehouses in Mexico, Argentina, and the USA.
  • Negotiated with vendors for quality and pricing to maximize profit margins.
  • Controlled various customs clearance documents such as commercial invoices, proforma invoices, bill of ladings, import licenses, letters of credit, airway bills, and NAFTA certificates.
  • Led and executed bi-yearly physical inventory counts and weekly inventory cycle counts.
  • Controlled inventory adjustments, transfers, and other inventory movements.
  • Generated and maintained various inventory reports for management review.
  • Managed consignment, rental, and evaluation inventory.
  • Issued and processed RMA and warranty claims.
  • Maintained inventory documents for audits.
  • Purchased machines and spare parts.

Education

Certificate - Operations Management

University of Pennsylvania
Philadelphia, PA
01-2013

High School Diploma -

Dade Christian School
Miami, FL
01-2007

Skills

  • Relationship building
  • Active listening
  • Multitasking Abilities
  • Excellent communication
  • Teamwork and collaboration
  • Industry knowledge
  • Reports and documentation
  • Technical review

Languages

Spanish
Native or Bilingual

Timeline

Consultant

United Therapeutics
10.2024 - 01.2025

Buyer

Parata Systems
05.2023 - 05.2024

Subcontracts Manager

Strata Clean Energy
05.2022 - 03.2023

After Market Sales and Purchasing Manager

Stock America LLC
09.2019 - 05.2022

Operations Specialist

Juki Automation Systems
05.2013 - 08.2019

Certificate - Operations Management

University of Pennsylvania

High School Diploma -

Dade Christian School
James Balaguer