James Andrews
Richlands
Summary
Dependable retail sales associate with experience in high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Walmart
06.2024 - Current
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Unloaded and broke down pallets from trucks
Overnight Stocker
Walmart
11.2023 - 06.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through detailed shelf stocking and arrangement.
Academy Trainer
Walmart
09.2021 - 10.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Walmart
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
Cashier
Walmart
10.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
Education
High School Diploma -
Richlands High School
Richlands, NC06.2020
Skills
- Customer Service
- Store maintenance
- Unloading
- Downstacking
- Cash Management
- Customer Service
- Register Auditing
- Shift Management
- Microsoft
- POS
Certification
- Certified Personal Trainer
- People & Business Leadership, Bellevue University - Sept. 2024
Timeline
Sales Floor Associate
Walmart
06.2024 - Current
Overnight Stocker
Walmart
11.2023 - 06.2024
Academy Trainer
Walmart
09.2021 - 10.2023
Cashier
Walmart
05.2021 - 09.2021
Cashier
Walmart
10.2020 - 05.2021
High School Diploma -
Richlands High School
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