Jamaya Johnson
Greensboro
Summary
Organized and dependable registered behavior technician bringing top-notch skills in verbal and written communication, active listening and problem-solving skills. In addition, as a proctor (trainer) I implement behavior skills training to teach new behavior technicians the fundamentals of ABA and how to implement programs and treatment/intervention plans. Enhances functional communication by building an amazing rapport from pairing with clients. I am seeking a company that will foster growth and provide hands on experience for a student behavior analyst.
Overview
3
3
years of professional experience
Work History
Registered Behavior Technician
Compleat Kidz
Grrensboro, NC
02.2025 - Current
- Implemented individualized treatment and intervention plans designed by BCBAs
- Utilized differential reinforcement and functional communication training to promote adaptive living skills and functional communication
- Collected continuous and discontinuous data through ABC data collection
- Implement feedback given during BCBA supervision
- Provided feedback to new behavior technicians as a proctor (trainer) regarding ABA interventions, program implementation and functional communication
Shift Supervisor
PLS Check Cashing
Greensboro, NC
03.2023 - 02.2025
- Handles customer inquiries and transactions courteously and professionally.
- Actively listen to customers and team members, handle concerns quickly.
- Responds to major issues encountered by CSRs to regulate a good shift.
- Updates account information to maintain customer records.
- Responds to customer and employee requests, offering excellent leadership skills.
- Handling a high velocity of cash to and from customers.
Business Development Coordinator
Cogent Analytics
02.2024 - 06.2024
- Navigated through various software systems efficiently during calls, ensuring accurate information input and retrieval.
- Utilized CRM software for accurate tracking of client interactions, supporting data-driven decision making.
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Overcame objections using friendly, persuasive strategies.
- Developed strong rapport with clients, fostering long-term relationships and repeat business opportunities.
- Managed high call volume efficiently, maintaining a professional demeanor under pressure.
Education
Bachelor of Arts - Psychology
Winston Salem State University
Winston-Salem, NC05.2023
Master of Arts - Applied Behavior Analysis
Ball State University
Muncie, IN05.2027
Skills
- Leadership/training
- Relationship/Rapport Building
- Problem Solving
- Behavior reduction skills
- Time management
- Reinforcement strategies
- Data collection (discontinuous and continuous)
- Behavior specific praise
Timeline
Registered Behavior Technician
Compleat Kidz
02.2025 - Current
Business Development Coordinator
Cogent Analytics
02.2024 - 06.2024
Shift Supervisor
PLS Check Cashing
03.2023 - 02.2025
Bachelor of Arts - Psychology
Winston Salem State University
Master of Arts - Applied Behavior Analysis
Ball State University