Jamal Dunbar
Troutman
Summary
I'm a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
I demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
I'm a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
CDL Class B Driver
Republic Services
11.2024 - Current
- Operated Class B vehicles for waste collection, ensuring compliance with safety regulations.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and performance.
- Delivered exceptional customer service by addressing client inquiries and concerns promptly.
- Collaborated with team members to optimize route efficiency and reduce delays.
- Adhered to local traffic laws and company policies during all driving activities.
- Assisted in training new drivers on operational procedures and safety protocols.
- Implemented best practices for waste disposal, promoting environmental sustainability initiatives.
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
Ready Mix Driver
Crete Solutions
06.2019 - 11.2024
- Operated ready mix truck, ensuring safe and efficient delivery of concrete to various job sites.
- Conducted pre-trip inspections, verifying vehicle safety and compliance with company standards.
- Coordinated loading processes with plant staff to maintain quality control during concrete transport.
- Delivered exceptional customer service by communicating effectively with clients on project needs and timelines.
- Monitored weather conditions and traffic patterns to optimize route planning for timely deliveries.
- Trained new drivers on operational procedures and safety protocols, fostering a culture of safety awareness.
- Navigated challenging road conditions and construction sites safely, minimizing potential hazards or accidents.
- Maintained proper slump and temperature of concrete in line with customer needs.
- Demonstrated exceptional problem-solving skills while handling unexpected delays or complications during deliveries.
Security System Technician
ADT Security
02.2018 - 04.2019
- Installed, configured, and maintained security systems to ensure optimal performance and reliability.
- Conducted regular inspections and troubleshooting of client security equipment, enhancing system integrity.
- Provided technical support and training to clients on security system usage and maintenance best practices.
- Collaborated with project teams to design tailored security solutions for diverse client needs.
- Developed detailed documentation for system installations and service protocols, improving operational efficiency.
- Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.
Automotive Sales Manager
Randy Marion Buick Gmc
02.2016 - 04.2019
- Led sales team to exceed monthly targets through strategic training and performance evaluations.
- Developed and implemented customer engagement strategies to enhance satisfaction and retention.
- Fostered a positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities for staff members.
- Mentored junior staff, fostering professional growth and enhancing overall team performance.
- Streamlined sales processes by integrating CRM tools, improving efficiency in lead management.
Education
High School Diploma -
Cox Mill Highschool
Concord, NC06-2015
Skills
- Data analysis
- Data entry
- Microsoft Word
- Customer service
- CRM software proficiency
- Cross-selling tactics
- Sales team training
- Direct sales
- Strategic planning
- Sales strategy development
- Technology evaluation
- Technical issues analysis
- Desktop support
Timeline
CDL Class B Driver
Republic Services
11.2024 - Current
Ready Mix Driver
Crete Solutions
06.2019 - 11.2024
Security System Technician
ADT Security
02.2018 - 04.2019
Automotive Sales Manager
Randy Marion Buick Gmc
02.2016 - 04.2019
High School Diploma -
Cox Mill Highschool