Jalessa Wright
Greensboro
Summary
Results-driven transportation and logistics professional with extensive experience in supply chain operations, freight coordination, and performance analytics. Adept at managing transportation flows, optimizing carrier performance, and leveraging data-driven insights to enhance efficiency. Strong analytical skills with expertise in Microsoft Excel, PowerPoint, and WMS systems. Recognized for collaboration, problem-solving, and a commitment to continuous improvement in dynamic logistics environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Associate, Transportation Planner
Wayfair
07.2022 - Current
- Manage regional multi-stop truckload operations, ensuring efficient freight movement from distribution centers to final destinations
- Develop and implement daily dispatch plans to optimize merchandise flow and enhance delivery performance
- Communicate with carriers, suppliers, and internal stakeholders to coordinate shipments and resolve transportation issues
- Monitor key performance indicators (KPIs) and financial metrics to drive cost savings and service improvements
- Utilize data analytics tools to track shipment trends and support continuous improvement initiatives
- Collaborate with fulfillment center teams to enhance volumetrics, reduce damages, and improve speed-to-customer delivery
Dock Administrator
Wayfair
08.2019 - 07.2022
- Scheduled and coordinated incoming truckload, LTL, and shuttle shipments for warehouse operations
- Conducted data entry and report generation for supply chain tracking and performance analysis
- Managed daily communication between warehouse teams, carriers, and corporate stakeholders
- Implemented process improvements that enhanced operational efficiency and streamlined logistics workflows
Set-Up Operator
Parker Hannifin
02.2019 - 08.2019
- Inspected aerospace and industrial machinery filters for quality compliance and integrity
- Utilized testing procedures to ensure defect-free products, identifying and addressing manufacturing issues
- Maintained accurate production records and collaborated with team members to enhance workflow efficiency
Semiconductor Production Worker
Cree
05.2017 - 02.2019
- Examined and processed semiconductor wafers, ensuring compliance with quality standards
- Temporarily led shift meetings, reported tool-related issues, and provided feedback for process improvement
- Trained new hires, enhancing team capabilities and ensuring adherence to safety protocols
Customer Service Representative
Xerox
11.2016 - 05.2017
- Assisted customers with insurance policy inquiries, prescription refills, and payment processing
- Maintained accurate client records and delivered high-quality customer service
Education
Associate of Applied Science - Accounting and Finance
Guilford Technical Community College
Greensboro, NC05.2023
Diploma - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, FL12.2016
Skills
- Transportation & Logistics Management
- Freight coordination
- TMS usage
- Carrier management
- Data Analysis & Reporting
- Microsoft Excel
- KPI tracking
- Business & Financial Acumen
- Budget monitoring
- Cost analysis
- Process optimization
- Communication & Collaboration
- Stakeholder engagement
- Cross-functional teamwork
- Problem-solving
- Technical Proficiency
- Microsoft Office Suite
- PowerPoint
- Data visualization tools
- Attention to detail
- Decision-making
- Relationship building
- Computer skills
- Customer relationship management (CRM)
- Oral communication
Websites
Certification
- Forklift Certification
- On-Job Training Certification
Accomplishments
- Recognized as 'Admin of the Quarter' for outstanding contributions to operational efficiency.
- Winner of the Global Supply Chain 'We Win Together' award.
- Received 30+ recognitions for teamwork, problem-solving, and operational excellence.
Timeline
Senior Associate, Transportation Planner
Wayfair
07.2022 - Current
Dock Administrator
Wayfair
08.2019 - 07.2022
Set-Up Operator
Parker Hannifin
02.2019 - 08.2019
Semiconductor Production Worker
Cree
05.2017 - 02.2019
Customer Service Representative
Xerox
11.2016 - 05.2017
Diploma - Medical Billing and Coding
Ultimate Medical Academy
- Forklift Certification
- On-Job Training Certification
Associate of Applied Science - Accounting and Finance
Guilford Technical Community College
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