Jalen Poole
Cary
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Sales Operations Analyst
Relativity
10.2022 - Current
- Generated and managed sales forecasting reports to monitor quarterly performance.
- Oversaw weekly sales pipeline maintenance and formulated quarterly pipeline coverage targets to assess pipeline performance.
- Engaged with various stakeholders across functions to generate ad hoc reports and dashboards leveraging Salesforce, Tableau, and Excel.
Sales Operations Analyst
JAGGAER
03.2021 - 10.2022
- Enabled sales operations to run smoothly through effective management of department's workflows and processes.
- Partnered with sales leaders and executives to clarify and address issues within sales processes.
- Deployed and oversaw new commission platform CaptivateIQ to streamline and increase precision of commissions for more than 200 sales representatives.
Data Analyst
BASF
07.2020 - 03.2021
- Retrieved customer data from SQL tables and queries to assess accuracy and amend discrepancies.
- Engaged with internal and external stakeholders to address diverse challenges.
- Analyzed current business intelligence data to generate reports and refined presentations emphasizing findings and advising changes.
Education
Bachelor of Science - Business Administration
North Carolina State University
Raleigh, NC05-2020
Skills
- Salesforce, Tableau, SQL, Jira, CaptivateIQ, Python, Microsoft Office and Excel Database Management, Stakeholder Management, Requirements Gathering
Timeline
Sales Operations Analyst
Relativity
10.2022 - Current
Sales Operations Analyst
JAGGAER
03.2021 - 10.2022
Data Analyst
BASF
07.2020 - 03.2021
Bachelor of Science - Business Administration
North Carolina State University