Jalen Montague
Wake Forest,Nc
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Shift Leader
Crumbl
08.2024 - Current
- As a Shift Leader at Crumbl, I oversee daily operations, ensure quality control of baked goods, and lead team members to maintain efficiency and excellent customer service. I handle order accuracy, assist with training new employees, and help manage store cleanliness and organization.
Crew Memeber
Tropical Smoothie Cafe
08.2024 - 12.2024
- As a Crew Member at Tropical Smoothie Cafe, I prepared food and smoothies according ro company standards, ensured order accuracy,and provided fast, friendly customer service. Maintained a clean and organized workspace while assisting team members to keep operations running smoothly.
To Go Associate/ Cashier
Food Lion
08.2021 - 08.2024
- As a To-go Associate and Cashier at Food Lion, I was responsible for ensuring accuracy in all to go orders by verifying items before customer pickup. I also assisted with shopping and preparing orders, processed refunds efficiently, and provided support to team members as needed to maintain smooth operations and excellent customer service.
Education
High School Diploma -
South Granville High School
Creedmoor, NC01-2025
Skills
- Positive attitude
- Customer service
- Energy and enthusiasm
- Cash handling
- Multitasking and organization
- Team leadership
- Restocking shelves
- Problem-solving
- Cleaning
- Patience and empathy
- Customer assistance
- Team motivation
- Cleaning and sanitizing
CPR/ AED/ First-Aid Certified
I am trained to respond to medical emergencies if needed, including administering CPR, using an automated external defibrillator (AED), and providing basic first aid to ensure safety and proper care during emergencies.
Timeline
Shift Leader
Crumbl
08.2024 - Current
Crew Memeber
Tropical Smoothie Cafe
08.2024 - 12.2024
To Go Associate/ Cashier
Food Lion
08.2021 - 08.2024
High School Diploma -
South Granville High School
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