Jalen Branch
Goldsboro
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Goldsboro
04.2022 - Current
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Organized store by returning merchandise to proper areas and restocked displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
Cashier Team Lead
Bojangles' Famous Chicken 'n Biscuits
Goldsboro
08.2020 - 07.2021
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained work area and kept cash drawer organized.
- Adhered to social distancing protocols and wore mask or face shield.
- Built and maintained productive relationships with employees.
- Assisted cashiers with resolving customer complaints and inquiries.
Education
Bachelor of Science - Business Administration And Management
University of Mount Olive
Mount Olive, NC05-2025
Associate of Science - Business Administration And Management
Wayne Community College
Goldsboro, NC06-2023
Skills
- Customer service
- Sales techniques
- Team collaboration
- Conflict resolution
- Calm demeanor
- Sales training
- Verbal and written communication
- Employee training
Affiliations
- Leadership
- Communication
- Teamwork
- Problem-Solving
- Apart of the University Of Mount Olive's Ethics Bowl Team
Timeline
Sales Associate
Lowes Home Improvment
04.2022 - Current
Cashier Team Lead
Bojangles' Famous Chicken 'n Biscuits
08.2020 - 07.2021
Bachelor of Science - Business Administration And Management
University of Mount Olive
Associate of Science - Business Administration And Management
Wayne Community College
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