Summary
Overview
Work History
Education
Skills
Timeline
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Jalae Simpson

Greensboro

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The Nash. Proven ability to enhance guest engagement and streamline operations through effective team collaboration and cash handling expertise. Committed to delivering memorable dining experiences while maintaining high standards of food safety and cleanliness.

Overview

9
9
years of professional experience

Work History

Server /Catering Lead

The Nash
01.2023 - 01.2025
  • Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
  • Efficiently managed table assignments and coordinated with kitchen staff to streamline order delivery.
  • Trained new servers on menu items, service standards, and restaurant policies to enhance team performance.
  • Maintained cleanliness and organization of dining areas, contributing to overall restaurant ambiance and hygiene.

Server

Hilton
01.2016 - 05.2019
  • Upheld exceptional customer service in fast-paced dining environment.
  • Assisted in training new servers on menu items and restaurant protocols.
  • Managed multiple tables efficiently while ensuring guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.

Education

High School Diploma -

Page High School
Greensboro, NC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Safe food handling
  • Team collaboration

Timeline

Server /Catering Lead

The Nash
01.2023 - 01.2025

Server

Hilton
01.2016 - 05.2019

High School Diploma -

Page High School

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Jalae Simpson