Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jala Bartee

Raleigh

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Crew Member

Bojangles'
07.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.

Front End Cashier

Food Lion
04.2024 - 11.2024
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.

Front End Cashier

Marshalls
12.2023 - 03.2024
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Personal Shopper

Walmart
03.2023 - 11.2023
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Cashier

Medlin Davis Dry Cleaning
08.2022 - 03.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Personal Shopper

Walmart
10.2020 - 02.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.

Part-time Cashier

A Cleaner World
10.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.

Part Time Employee

A Cleaner World
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

High school or equivalent -

Cary High School
Cary, NC
06.2021

Associate of Science - Medical Informatics

Wake Technical Community College
Raleigh, NC
01-2026

Skills

  • Teamwork and collaboration
  • Customer service
  • Multitasking and organization
  • Time management

Languages

English
Full Professional
Spanish
Elementary

Timeline

Crew Member

Bojangles'
07.2024 - Current

Front End Cashier

Food Lion
04.2024 - 11.2024

Front End Cashier

Marshalls
12.2023 - 03.2024

Personal Shopper

Walmart
03.2023 - 11.2023

Cashier

Medlin Davis Dry Cleaning
08.2022 - 03.2023

Personal Shopper

Walmart
10.2020 - 02.2022

Part-time Cashier

A Cleaner World
10.2020 - Current

Part Time Employee

A Cleaner World
01.2019 - Current

High school or equivalent -

Cary High School

Associate of Science - Medical Informatics

Wake Technical Community College

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