Responsible Night Auditor offering expertise in financial administration and hospitality services. Adaptable in handling diverse customer and business issues. Well-organized, reliable, and focused on long-term business success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Night Auditor/Night Manager
HMV Properties & H. House
Boone
01.2023 - Current
Oversaw guest check-in and check-out processes during late and early morning hours.
Managed nightly financial audits and reconciliations for hotel operations.
Trained new night staff on procedures and customer service standards.
Reported any discrepancies immediately upon discovering them.
Guest Service Representative
HMV Properties & H. House
Boone
01.2023 - Current
Efficiently assisted guests with check-in and check-out procedures.
Responded to guest inquiries and resolved issues in a timely manner.
Consistently maintained cleanliness and organization of front desk area.
Breakfast Attendant
HMV Properties & H. House
Boone
01.2023 - Current
Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
Followed all safety protocols set forth by the restaurant's health department regulations.
Provided excellent customer service around the clock by responding promptly to guest requests and inquiries.
Bell Ringer
Salvation Army of the High Country
Boone
11.2022 - 12.2023
Conducted research on potential sources of funding for the organization.
Rang bells to encourage donations during holiday campaign.
Participated in meetings with supervisors to discuss progress made during fundraising efforts.
Engaging with community members to promote charitable giving efforts.
Maintained a positive and welcoming presence at all times. {Santa's Christmas Cheer!!}