Jaileen Rivers
Fayetteville
Summary
Motivated leader and team player with a track record of consistently exceeding expectations, delivering exceptional quality assurance, boosting efficiency, and contributing to revenue growth.
Overview
9
9
years of professional experience
Work History
Bartender
The Livery Cigar Emporium
06.2021 - Current
- Responsible for maintaining efficient flow of drinks to customers and providing great customer service
- Ensured guests were given responsive, professional and gracious service at all times
- Kept the bar and lounge clean, safe and stocked throughout the shift and shift changes.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Logan’s Roadhouse
10.2017 - 05.2021
- Operated food service terminals to input orders, split bills and calculate totals
- Completed opening/closings checking list
- Educated guest on daily specials and menu offerings such as appetizers, entrees and desserts
- Managed closing duties, including restocking items and reconciling cash drawers.
Property Manager
United Management
02.2016 - 12.2018
- Worked with others to identify, develop and achieve community goals and safety objectives
- Maintained accurate records of all correspondence with and from residents
- Inspected properties regularly to identify deficiencies and schedule repairs
- Handled resident complaints and expedited all maintenance requests
- Answered calls and responded to inquiries from various parties, using strong active problem solving skills to resolve problems.
Team Member
Chick-Fil-A
08.2014 - 02.2016
- Maintained high standards of customer service during high volume, fast paced operations
- Communicated clearly and positively with coworkers and management
- Followed procedures for safe food preparation
- Assembly, and presentation
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
Education
High School Diploma -
Seventy First High School
Fayetteville, NCSkills
- Remarkable customer service
- Time Management skills
- Leadership
- Accountable
- Strong communication and networking skills
- Fast Learner
- Works well with others
- Crowd Control and Security
- Ability to Lift 30 Pounds
- Clear and Effective Communication
- Teamwork and Professionalism
Timeline
Bartender
The Livery Cigar Emporium
06.2021 - Current
Server
Logan’s Roadhouse
10.2017 - 05.2021
Property Manager
United Management
02.2016 - 12.2018
Team Member
Chick-Fil-A
08.2014 - 02.2016
High School Diploma -
Seventy First High School
Similar Profiles
Brittney FowlerBrittney Fowler
Manager at Top Nosh Hospitality/ Cigar EmporiumManager at Top Nosh Hospitality/ Cigar Emporium
Alex ThielAlex Thiel
Driver/Dock Hand at Campbell's Canoe LiveryDriver/Dock Hand at Campbell's Canoe Livery
Aijah Emani BrowneAijah Emani Browne
Administrative Secretary at Safe Ride LiveryAdministrative Secretary at Safe Ride Livery