Jaiden Walker
Oakboro
Summary
Great employee with a proven track record at 73 & Main, excelling in order delivery practices and customer relationship building. Skilled in POS operation and food safety oversight, I consistently resolved customer complaints to enhance dining experiences, ensuring a clean and organized environment while supporting team members effectively.
Dependable and successful providing fast, high-quality customer service to guests in any setting. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
73 & Main
10.2023 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Real Estate License -
Superior School of Real Estate
Charlotte, NCWest Stanly High School
Oakboro, NC06-2025
Certificate - Business
Stanly Community College
05-2025
Skills
- Team member support
- Cultural sensitivity
- Patient companionship
- Emotional support
- Helpful and Service-oriented
- Professional communication
- Organization
- Service oriented
- Positive attitude
Timeline
Server
73 & Main
10.2023 - Current
Real Estate License -
Superior School of Real Estate
West Stanly High School
Certificate - Business
Stanly Community College
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