Jaicey Stapleton
Bryson City
Summary
Managerial experience has allowed me to become comfortable with making decisions for the good of the team and costumers. Costumer satisfaction is the main goal within all work tasks as well as creating a healthy and welcoming work environment. I hope to always exceed expectations from both my team and my costumers. Proficiency in windows applications allows me to expand my responsibilities easily. Managing the workforce as well as running the front of the house has allowed my time management skills to flourish.
Overview
5
5
years of professional experience
Work History
Manager
Farmhouse Diner
03.2020 - Current
- Managed and encouraged employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for coworkers and costumers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Implementing new ideas to attract new customers and promote business.
Education
Bachelor of Arts - Elementary Education
Western Carolina University
Cullowhee, NC12-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Relationship building
- Windows (PowerPoint, Excel, ETC)
- Communication skills with a variety of people
Timeline
Manager
Farmhouse Diner
03.2020 - Current
Bachelor of Arts - Elementary Education
Western Carolina University
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