Jahzara Bowers
Holly Ridge
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
Work History
Grocery Shopper
Instacart
Surf City, NC
08.2024 - Current
- Provided exceptional customer service by accurately fulfilling grocery orders based on client preferences.
- Communicated effectively with customers regarding order status, substitutions, and delivery timelines.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
- Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
Babysitter
Babysitting Services
Holly Ridge, NC
03.2020 - Current
- Make sure they meet their nutritional needs required by parents
- Assist with homework or any other productive curriculum
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Teacher's Aide
Excel Learning Center
Jacksonville, NC
06.2025 - 02.2026
- Teaching young children and supporting their growth
- Maintained strong relationships with families of different backgrounds
- Take care of children’s well-being while keeping the classroom organized and structured
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Coordinated classroom resources and supplies, ensuring efficient operational flow.
- Facilitated communication between parents and teachers regarding student development and concerns.
Cashier
Nautical Bowls
Surf City, NC
01.2025 - 05.2025
- Assembled various superfood items on the store menu to meet the customers preference
- Maintained a clean and organized workspace
- Efficiently prepped food and stock items when necessary
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/Line Worker
Burrito Shak
Surf City, North Carolina
01.2023 - 05.2024
- Assemble various menu items along with general food preparation
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained a clean and sanitary work station
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Sears Landing Grill And Boat Docks
Surf City, NC
04.2022 - 08.2022
- Greeted and seated guests efficiently to optimize dining flow.
- Managed reservation systems to ensure accurate table assignments.
- Collaborated with kitchen staff to communicate guest preferences and special requests.
- Trained new hostesses on customer service standards and operational procedures.
- Monitored dining area for cleanliness and ambiance, ensuring a welcoming environment.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Clean and wiped down tables in between guests
Cashier
Dairy Queen Grill & Chill
Sneads Ferry, NC
03.2021 - 02.2022
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted in training new cashiers on operational procedures and best practices.
- Adhered to health and safety regulations while handling food and beverages effectively.
- Operated cash register for cash and card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Barista
Dunkin' Donuts
Surf City, NC
06.2020 - 11.2020
- Prepared high-quality beverages consistently according to established recipes and standards
- Maintained cleanliness and organization of workstations to comply with health and safety regulations
- Handled cash transactions accurately while balancing registers at the end of shifts
- Developed strong relationships with regular customers, enhancing loyalty and repeat business
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
Education
Associate of Applied Science - Science
Cape Fear Community College
Wilmington, NC12-2024
Skills
- Organization
- Order taking
- Professionalism and courtesy
- Product restocking
- Refunds and exchanges
- Adaptable
- Customer Service
- Exceptional communication
- Dependable
- Patience and empathy
- Money handling
- Cash register operation
Timeline
Teacher's Aide
Excel Learning Center
06.2025 - 02.2026
Cashier
Nautical Bowls
01.2025 - 05.2025
Grocery Shopper
Instacart
08.2024 - Current
Cashier/Line Worker
Burrito Shak
01.2023 - 05.2024
Hostess
Sears Landing Grill And Boat Docks
04.2022 - 08.2022
Cashier
Dairy Queen Grill & Chill
03.2021 - 02.2022
Barista
Dunkin' Donuts
06.2020 - 11.2020
Babysitter
Babysitting Services
03.2020 - Current
Associate of Applied Science - Science
Cape Fear Community College
National Society of High School Scholars
Got accepted into this program for graduating high school with a 3.1 GPA.