Jahnniah Phillips
Charlotte
Summary
Dynamic professional with a strong background in customer service and sales, notably as a Holistic Wellness Assistant at Good Karma Botanicals. Expert in multitasking and cash handling, I excelled in enhancing client satisfaction through personalized guidance and effective communication, while continuously updating my industry knowledge to drive results.
Overview
1
1
year of professional experience
Work History
Holistic Wellness Assistant
Good Karma Botanicals
03.2025 - Current
- Developed strong rapport with clients by actively listening to concerns, providing empathetic guidance and solutions.
- Improved client satisfaction through tailored nutritional guidance for individual lifestyles and goals.
- Continuously updated professional knowledge by attending workshops, conferences, and online courses to stay current on industry trends and best practices.
- Managed health fair activities to expose customers to health and wellness businesses.
Bartender
Jinya, Ramen Bar
08.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Gilde Brewery
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Integrative Health & Wellness
Arizona State University
Tempe, AZ12-2026
Skills
- Sales experience
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
- Cash handling
Timeline
Holistic Wellness Assistant
Good Karma Botanicals
03.2025 - Current
Bartender
Jinya, Ramen Bar
08.2024 - 03.2025
Server
Gilde Brewery
05.2024 - 08.2024
Bachelor of Science - Integrative Health & Wellness
Arizona State University
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