Jahnavi Vallabhaneni
Charlotte
Summary
Data Analytics professional with 5+ years of experience in data analysis, reporting, dashboard development, and decision support across enterprise environments. Skilled in SQL, Tableau, Excel, and data visualization techniques to support operational and business decision-making. Experienced in gathering business requirements, conducting root cause analysis, managing data integrity, and collaborating with cross-functional teams to deliver actionable insights. Strong understanding of databases, reporting platforms, and data-driven process improvement initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analyst / Decision Support Analyst
Elevance Health
Atlanta,GA
08.2025 - 12.2025
- Conducted data analysis and reporting to support operational and business decision-making initiatives
- Developed dashboards and visual reports using Tableau and Excel to present actionable insights to stakeholders
- Worked with large datasets to identify trends, data inconsistencies, and process improvement opportunities
- Collaborated with cross-functional teams to gather business requirements and define reporting needs
- Assisted in database management, data validation, and data integrity checks to ensure reporting accuracy
- Performed root cause analysis and provided recommendations to improve operational performance
- Supported testing and implementation of reporting enhancements and data-related solutions
Data Analyst
SoftForce Solutions Pvt. Ltd.
06.2021 - 05.2022
- Built and maintained reports and dashboards to support business operations and client requirements
- Performed SQL-based data extraction, validation, and manipulation for reporting and analytics purposes
- Assisted with data mapping, trend analysis, and reporting automation initiatives
- Collaborated with stakeholders to gather reporting requirements and deliver analytical solutions
- Conducted data quality checks and supported issue resolution to maintain data consistency and integrity
- Prepared documentation and analytical summaries for management review
- Developed strong customer relationships through proactive communication and support
Reporting & Analytics Associate
Wipro Limited
08.2019 - 06.2021
- Analyzed operational and project data to support business reporting and strategic decision-making
- Designed and maintained dashboards, trackers, and analytical reports using Excel and Tableau
- Conducted root cause analysis to identify process gaps and recommend improvements
- Worked with cross-functional teams to support reporting processes and data management activities
- Supported enterprise reporting initiatives by validating data accuracy and consistency across systems
- Assisted in maintaining documentation related to reporting processes and analytics workflows
Education
Master of Science - Information Systems
Cleveland State University
Cleveland, OH12-2023
Bachelor of Science - Information Technology
MLR Institute of Technology
Hydearabad, TG05-2019
Skills
- Data Analytics & Reporting
- Data Visualization & Dashboard Development
- SQL & Database Management
- Tableau & Reporting Tools
- Data Modeling & Data Integrity
- Business Intelligence & Decision Support
- Root Cause Analysis
- Data Extraction & Manipulation
- Stakeholder Communication
- Process Improvement & Documentation
- Cross-Functional Collaboration
- Agile / SDLC Methodologies
Certification
Professional Certificate in Generative AI & Machine Learning – E & ICT Academy, IIT Kanpur
CAREER BREAK – EDUCATION & UPSKILLING
Completed a Master of Science in Information Systems with focus on enterprise systems, delivery processes, and technology-driven execution. Continued hands-on practice with Agile delivery models, Jira workflows, and execution tracking.
TECHNICAL SKILLS
- Databases & Querying: SQL
- Visualization Tools: Tableau, Excel Dashboards
- Analytics Tools: Excel (Pivot Tables, VLOOKUP), Tableau
- Tools: JIRA, Confluence, SharePoint
- Methodologies: Agile, SDLC
- Other: Data Mapping, Reporting, Data Validation
KEY ACHIEVEMENTS
- Improved customer onboarding experience by ensuring structured communication and documentation
- Reduced issue resolution time by collaborating effectively with cross-functional teams
- Enhanced customer satisfaction through proactive engagement and support
- Identified trends through data analysis to support better customer outcomes
Timeline
Data Analyst / Decision Support Analyst
Elevance Health
08.2025 - 12.2025
Data Analyst
SoftForce Solutions Pvt. Ltd.
06.2021 - 05.2022
Reporting & Analytics Associate
Wipro Limited
08.2019 - 06.2021
Master of Science - Information Systems
Cleveland State University
Bachelor of Science - Information Technology
MLR Institute of Technology