Jaelyn Hayes
Newton
Summary
Adapted to fast-paced environments while delivering exceptional customer service. Extensive hands-on experience with equipment maintenance, including tractors and vehicles, gained through years of working on a family farm. Pursued formal education in diesel technology to deepen industry knowledge and skills. Committed to continuous learning and hard work in the diesel technician field.
Overview
2026
2026
years of professional experience
Work History
Server
Outback Steakhouse
Hickory
2022 - Current
- Provided excellent customer service in fast-paced restaurant environment.
- Took orders accurately and efficiently from guests.
- Delivered food and beverages to tables promptly and courteously.
- Assisted team members during busy periods to ensure smooth operations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Farmhand
Wesson Farm
Claremont
2016 - Current
- Assisted in livestock care, feeding, and monitoring health.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Landscaping
- Ensuring water systems are clean and clear
Host
Backstreets
Hickory
2021 - 2022
- Greeted guests warmly and escorted them to their tables.
- Managed reservations and ensured efficient seating arrangements.
- Coordinated with kitchen staff to communicate guest preferences.
- Answered phone calls and provided information about dining services.
- Maintained cleanliness of the host area and dining environment.
- Provided excellent customer service by anticipating customer needs.
Busser
Texas Roadhouse Restaurant
Hickory
2019 - 2021
- Cleaned and set tables to ensure a welcoming dining environment.
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness in dining area, including floors and surfaces.
- Supported team members during busy shifts to enhance service flow.
Cashier/Drive-Thru Cashier
Hardees Fast Food
Conover
2018 - 2019
- Processed customer transactions efficiently at a busy fast food restaurant.
- Provided friendly and prompt service to enhance customer dining experience.
- Handled cash, credit, and mobile payments accurately during peak hours.
- Resolved customer inquiries and concerns with professionalism and care.
Education
Diploma in Diesel Heavy Equiptment And Technology - Heavy Duty Diesel Equiptment
Caldwell Community College And Technical Institute
Hudson,NC08-2025
Skills
- Equipment maintenance
- Customer service
- Time management
- Problem resolution
- Team collaboration
- Critical thinking
Affiliations
- Fishing
- Exploring outdoors
- Playing guitar
- Graduated with a 4.0 from Caldwell Community and made President's list
Timeline
Server
Outback Steakhouse
2022 - Current
Farmhand
Wesson Farm
2016 - Current
Host
Backstreets
2021 - 2022
Busser
Texas Roadhouse Restaurant
2019 - 2021
Cashier/Drive-Thru Cashier
Hardees Fast Food
2018 - 2019
Diploma in Diesel Heavy Equiptment And Technology - Heavy Duty Diesel Equiptment
Caldwell Community College And Technical Institute
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