Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jaelyn Byrd

Greensboro

Summary

Dedicated and reliable professional with experience as a Dietary Aide and a strong background in hospitality. Known for excellent time management, adaptability to flexible work hours, and the ability to thrive in team-oriented environments. Proven ability to deliver high-quality service in fast-paced settings, with previous experience working in two hotel roles. Skilled in maintaining a positive attitude under pressure and ensuring guest satisfaction. Holds CPR certification and currently pursuing a degree in Kinesiology, demonstrating a commitment to health, wellness, and personal development. Eager to bring strong interpersonal skills and a service-driven mindset to a new role in the hospitality industry.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dietary Aide

Meridian Health Care Group
03.2025 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

Hotel Front Desk Receptionist

Fairfiled inn
07.2024 - 10.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Hotel Front Desk Agent

LaQuinta Inn & Suites
02.2024 - 03.2025
  • Processed refunds when applicable according to company policies.
  • Maintained an inventory of available rooms, rates and amenities.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Distributed keys or access cards to guests upon check-in.
  • Answered guest inquiries, recommending shopping, dining or entertainment.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Processed payments for room charges, incidentals, taxes and other fees.
  • Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.

Server

SeniorHomes
08.2023 - 01.2025
  • Prepared drinks according to standard recipes.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked food before serving it to customers.

Education

Kinesiology

North Carolina A&T State University
Greensboro, NC
05-2027

High School Diploma -

Guilford Technical Community College
Jamestown, NC
05-2024

Skills

  • Customer service
  • Team collaboration
  • Patient assessment
  • Data analysis
  • Fitness instruction
  • Inventory management
  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Detail-oriented
  • Computer skills
  • Flexible schedule
  • Restaurant experience

Accomplishments

  • Earned CPR Certification, demonstrating commitment to safety, preparedness, and the well-being of others; felt a strong sense of accomplishment knowing I can respond confidently in emergency situations.
  • Named to the Dean’s List for academic excellence, maintaining an all-A average while majoring in Kinesiology and working.
  • Successfully balanced work and school responsibilities, showing strong time management and dedication.
  • Contributed to positive team dynamics and guest satisfaction in two hotel roles through reliable performance and strong communication.

Certification

  • CPR Certification

Timeline

Dietary Aide

Meridian Health Care Group
03.2025 - Current

Hotel Front Desk Receptionist

Fairfiled inn
07.2024 - 10.2025

Hotel Front Desk Agent

LaQuinta Inn & Suites
02.2024 - 03.2025

Server

SeniorHomes
08.2023 - 01.2025

Kinesiology

North Carolina A&T State University

High School Diploma -

Guilford Technical Community College

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Jaelyn Byrd