Jaelan McClellan
Raleigh
Summary
Results-driven supervisor with expertise in quality control and compliance monitoring. Known for developing operational policies that enhance efficiency and ensure adherence to industry standards. Ready to leverage strong leadership skills to drive team success.
Overview
9
9
years of professional experience
Work History
Lead Ramp Agent
Trego Dugan Aviation
Raleigh
05.2025 - Current
- Operated ground support equipment for aircraft arrivals and departures.
- Conducted preflight inspections on aircrafts to identify any maintenance or repair needs, while adhering to with FAA,TSA, and OSHA standards.
- Communicated effectively with pilots regarding arrival and departure times, weather conditions and other pertinent information.
- Communicated with team members to coordinate ramp activities effectively.
- Verified accuracy of freight weights against documentation before loading onto aircrafts along with ensuring balance.
- Conduct briefings before and throughout the shift to ensure all team members are up to date on operations.
Assistant Manager
Harris Teeter
Raleigh
06.2024 - 05.2025
- Assisted management in daily operations and team coordination activities.
- Monitored compliance with company policies and encouraged adherence among staff.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of diary and frozen floor and stock room.
Supervisor
Immunotek Bio Centers
Salisbury
06.2022 - 04.2024
- Monitored quality control processes to ensure adherence to industry standards and regulations.
- Supervised daily operations at a bio center ensuring compliance with safety protocols.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Adhered to HIPAA requirements regarding confidentiality of medical information.
Sanitation Worker
Brakebush Brothers
Mocksville
05.2021 - 11.2021
- Maintained cleanliness of work areas to meet health and safety standards.
- Operated cleaning machines and tools for effective sanitation processes, while effectively adhering to OSHA standards.
- Collaborated with team members to ensure efficient workflow during shifts.
Truck Loader
Custom Glass Productions of the Carolinas
Salisbury
07.2020 - 03.2021
- Collaborated with team to maintain efficient workflow during loading shifts.
- Followed safety protocols to minimize workplace hazards during operations.
- Assisted in training new employees on loading procedures and safety practices.
Sales Associate
Shoe Department
Salisbury
05.2017 - 12.2018
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer experience.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Salisbury High School
Salisbury, NC06-2017
Some College (No Degree) - General Studies
Rowan Cabarrus Community College
Salisbury, NCSkills
- Team coordination
- Safety protocol adherence
- Quality control
- Operational efficiency
- Compliance monitoring
- Inventory management
- Effective communication
Timeline
Lead Ramp Agent
Trego Dugan Aviation
05.2025 - Current
Assistant Manager
Harris Teeter
06.2024 - 05.2025
Supervisor
Immunotek Bio Centers
06.2022 - 04.2024
Sanitation Worker
Brakebush Brothers
05.2021 - 11.2021
Truck Loader
Custom Glass Productions of the Carolinas
07.2020 - 03.2021
Sales Associate
Shoe Department
05.2017 - 12.2018
High School Diploma -
Salisbury High School
Some College (No Degree) - General Studies
Rowan Cabarrus Community College