Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaela Mills

Jacksonville

Summary

Hardworking, diligent, and humble entry level employee with the desire to be excellent in a field of work that is both challenging and rewarding.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Taco Bell
08.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Processed orders on POS system and accepted cash and charge payments.

Cook/Customer Service Representative

Napoli Cafe
05.2023 - Current
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Customer Service Representative/Childcare Provide

Glo Mania
06.2023 - 09.2023
  • Responded to customer requests for products, services, and company information.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained up-to-date knowledge of product and service changes.

Education

Certified Medical Administrative Assistant - Medical Administrative Assisting

Coastal Carolina Community College
Jacksonville, NC
01-2023

H.S. Curriculum

Jacksonville High School
Jacksonville, NC
06-2022

Skills

  • Point of sale systems
  • Appointment Scheduling
  • Clerical Support
  • Regulatory Compliance

Timeline

Customer Service Associate

Taco Bell
08.2023 - Current

Customer Service Representative/Childcare Provide

Glo Mania
06.2023 - 09.2023

Cook/Customer Service Representative

Napoli Cafe
05.2023 - Current

Certified Medical Administrative Assistant - Medical Administrative Assisting

Coastal Carolina Community College

H.S. Curriculum

Jacksonville High School
Jaela Mills