Jaela Mills
Jacksonville
Summary
Hardworking, diligent, and humble entry level employee with the desire to be excellent in a field of work that is both challenging and rewarding.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Taco Bell
08.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Processed orders on POS system and accepted cash and charge payments.
Cook/Customer Service Representative
Napoli Cafe
05.2023 - Current
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Customer Service Representative/Childcare Provide
Glo Mania
06.2023 - 09.2023
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
Education
Certified Medical Administrative Assistant - Medical Administrative Assisting
Coastal Carolina Community College
Jacksonville, NC01-2023
H.S. Curriculum
Jacksonville High School
Jacksonville, NC06-2022
Skills
- Point of sale systems
- Appointment Scheduling
- Clerical Support
- Regulatory Compliance
Timeline
Customer Service Associate
Taco Bell
08.2023 - Current
Customer Service Representative/Childcare Provide
Glo Mania
06.2023 - 09.2023
Cook/Customer Service Representative
Napoli Cafe
05.2023 - Current
Certified Medical Administrative Assistant - Medical Administrative Assisting
Coastal Carolina Community College
H.S. Curriculum
Jacksonville High School