Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jadoryon Nicholas

Raleigh

Summary

Hardworking and reliable Retail Sales Associate with strong ability in Customer Service. Offering hard work and a positive, friendly attitude. Highly organized, proactive and punctual with team-oriented mentality.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

4
4
years of professional experience

Work History

Delivery Driver

DoorDash
10.2023 - Current
  • Delivered packages efficiently while adhering to safety and traffic regulations.
  • Conducted vehicle inspections to ensure compliance with operational standards.
  • Managed delivery schedules, optimizing routes for timely arrivals.
  • Communicated effectively with customers regarding delivery status and inquiries.
  • Maintained accurate records of deliveries and pickups using digital tracking systems.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Retail Sales Associate

Kohl's
08.2021 - 05.2023
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Used product knowledge to suggest items to match client needs.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Greeted and assisted customers in locating items and completing purchases.
  • Assessed conflicts and identified solutions for clients promptly.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers select products best fitting personal needs.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Recommended merchandise to customers based on needs and preferences.
  • Assisted customers with product, promotion and policy information.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Provided exceptional customer service, resolving issues and enhancing overall shopping experience.
  • Assisted in visual merchandising, ensuring product displays aligned with brand standards.

Education

High School -

Heritage High School
06.2025

Skills

  • Stocking and Receiving
  • Self-Checkout Assistance
  • Flexible Schedule
  • Product Recommendations
  • Customer Service
  • POS System Operation
  • Store Opening and Closing
  • Problem-Solving
  • Verbal and Written Communication
  • Merchandising
  • Teamwork and Collaboration
  • Flexible Hours
  • Adaptable and Flexible
  • Exceeding Customer Expectations
  • Building Customer Loyalty
  • Ability to Lift 40 pounds
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving

Interests

  • I like working with my hands and fixing things
  • Dancing
  • Acting and Theater
  • Video Gaming

Timeline

Delivery Driver

DoorDash
10.2023 - Current

Retail Sales Associate

Kohl's
08.2021 - 05.2023

High School -

Heritage High School
Jadoryon Nicholas