Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jadon Scott

Lumberton,NC

Summary

Dynamic and detail-oriented professional with a strong background in customer service and food preparation, honed at Wal-Mart Supercenter and Chic-Fil-A. Proven ability to enhance customer satisfaction through effective communication and decision-making. Skilled in online order processing and multitasking, consistently achieving high-quality results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Wal-Mart Supercenter
06.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Participated in team meetings and staff training sessions.

Cook Shift Leader

Chic-Fil-A
07.2022 - 06.2023
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.

Grill Cook

Hardee's
08.2021 - 07.2022
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Education

High School Diploma -

Purnell Swett High School
Pembroke, NC
06-2024

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Delivery management
  • Attention to detail
  • Prioritizing orders
  • Online order processing
  • Upbeat and outgoing attitude
  • Decision-making
  • Heavy lifting
  • Customer relations
  • Product knowledge
  • Flexible schedule
  • Lift up to 100 pounds
  • Sales proficiency
  • Multitasking and organization
  • Excellent communication

Languages

English
Native or Bilingual

Timeline

Online Personal Shopper

Wal-Mart Supercenter
06.2023 - Current

Cook Shift Leader

Chic-Fil-A
07.2022 - 06.2023

Grill Cook

Hardee's
08.2021 - 07.2022

High School Diploma -

Purnell Swett High School

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