Jaden Walston
Jacksonville
Summary
Dedicated associate with proven customer service skills, ensuring positive shopping experiences and fostering customer loyalty. Committed to maintaining workplace safety and operational efficiency.
Overview
4
4
years of professional experience
Work History
Wawa Associate
Wawa
Jacksonville, NC
06.2025 - Current
- Delivered exceptional customer service, ensuring a positive shopping experience for all patrons.
- Managed inventory levels, restocking shelves to maintain product availability and visual appeal.
- Operated cash register efficiently, handling transactions with accuracy and attention to detail.
- Assisted in training new staff on operational procedures and customer interaction best practices.
- Maintained cleanliness and organization of work areas in compliance with health and safety standards.
- Identified product placement opportunities to enhance merchandising strategies within the store layout.
- Resolved customer inquiries promptly, providing solutions that fostered loyalty and repeat business.
AMC Team Lead
AMC Theaters
Jacksonville, NC
06.2024 - 07.2025
- Led team in executing daily operations, ensuring high-quality customer service and satisfaction.
- Trained and mentored new staff on operational procedures and best practices.
- Streamlined workflow processes, improving efficiency in theater operations.
- Implemented training programs to enhance team performance and service delivery.
Senior Guest Advisor
Gamestop
Jacksonville, NC
03.2022 - 05.2024
- Assisted in training new associates on customer service best practices and operational procedures.
- Collaborated with team members to improve store layout, resulting in a more engaging shopping experience for customers.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Developed and executed performance metrics to track team productivity and quality standards.
Education
High School Diploma -
Jacksonville High School
Jacksonville, NC06-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
Timeline
Wawa Associate
Wawa
06.2025 - Current
AMC Team Lead
AMC Theaters
06.2024 - 07.2025
Senior Guest Advisor
Gamestop
03.2022 - 05.2024
High School Diploma -
Jacksonville High School