Jaden Taylor
Raleigh
Summary
Dynamic leader with proven expertise in business administration and customer relations honed at Jersey Mike's Subs. Excelled in organizational restructuring, driving efficiency improvements, and mentoring teams for optimal performance. Skilled in sales and project planning, achieving significant revenue growth. Demonstrates exceptional training and development capabilities, fostering a culture of excellence and collaboration.
Overview
7
7
years of professional experience
Work History
General Manager
Jersey Mike's Subs
Raleigh
01.2019 - 02.2025
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Designed sales and service strategies to improve revenue and retention.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on duties, policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Adhered to food safety standards when storing and preparing foods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Crew Member
Burger King
Knightdale
01.2018 - 01.2019
- Maintained safe food handling practices to prevent germ spread.
- Directed patrons to restrooms and other amenities within facility.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
East Wake High School
Knightdale, North Carolina06-2019
Skills
- Sales
- Advertising and marketing
- Branding
- Project planning
- Business administration
- Training and development
- Leader
- Organizational restructure and change
- Customer relations
Timeline
General Manager
Jersey Mike's Subs
01.2019 - 02.2025
Crew Member
Burger King
01.2018 - 01.2019
High School Diploma -
East Wake High School