Jaden Key
Randleman
Summary
University of North Carolina at Greensboro | Bachelor of Science in Business Administration
Management concentration, Sociology minor
Overview
2
2
years of professional experience
Work History
Associate
Bath and Body Works
Greensboro
03.2025 - Current
- Clarify questions and concerns regarding fragrances, coupons, and other general questions.
- Address questions and provide information during phone calls or in person.
- Process shipments and inventory and store products correctly.
- Ensure store walls, cabinets, and fixtures are set to plan.
- Complete Buy Online, Pick Up in Store orders to ensure customers receive orders promptly.
- Complete POS transactions.
Keyholder
Bath and Body Works
Greensboro
03.2024 - 03.2025
- Trained over 25 associates in fragrance, branding, sales, and cultivation of a positive work environment.
- Developed associates for management roles and expanded on the knowledge they learned as sales associates.
- Created and encouraged an open-door and trustworthy environment, leading to connection with associates.
- Performed both opening and closing responsibilities as necessary.
- Delegate duties and responsibilities to fellow staff by assigning tasks and positions for each workday.
- Demonstrate knowledge of conversion, Average Dollar per Sale, and overall Sales Plans to assist lead management in decision-making based on sales and payroll.
Associate
Bath and Body Works
Greensboro
02.2023 - 03.2024
Banfield Pet Hospital
Greensboro
08.2023 - 01.2023
- Received and checked in 20-60 patients per day, including walk-ins and same-day appointments.
- Answered phone calls, taking 10+ calls daily collaborated with over 10 pet care facilities through phone and email to gather and share information regarding mutual pets and clients.
- Maintained frequent correspondence with clients directly to followup on pets, making over 25 calls daily.
- Oversaw scheduling; revised schedule as needed to create a more manageable workload for doctors and staff; confirmed next-day appointments; made reminder calls for appointments 3 and 7 days out.
- Verified and filled over 5 prescriptions daily; guided fellow associates through prescription filling procedures.
Education
Bachelor of Science - Business Administration, Management concentration, Sociology minor
University of North Carolina Greensboro
Greensboro05.2025
Skills
- Business analysis
- Employee relations
- Interviewing
- Training, talent development, and retention
- Service
- Communication
- Employee engagement
- Strategy and problem solving
Websites
Timeline
Associate
Bath and Body Works
03.2025 - Current
Keyholder
Bath and Body Works
03.2024 - 03.2025
Banfield Pet Hospital
08.2023 - 01.2023
Associate
Bath and Body Works
02.2023 - 03.2024
Bachelor of Science - Business Administration, Management concentration, Sociology minor
University of North Carolina Greensboro
Similar Profiles
Jasmin JenkinsJasmin Jenkins
Customer Service Representative at Bath and Body Works, Limited BrandsCustomer Service Representative at Bath and Body Works, Limited Brands
Tess HumphreyTess Humphrey
Seasonal Sales Associate at Bath And Body WorksSeasonal Sales Associate at Bath And Body Works
Irene HodsdonIrene Hodsdon
Store Manager at Bath and Body Works, Limited BrandsStore Manager at Bath and Body Works, Limited Brands
Tierra MurrellTierra Murrell
Retail Sales Associate at Bath and Body Works, Limited BrandsRetail Sales Associate at Bath and Body Works, Limited Brands
Heather AntillHeather Antill
Team Leader at SMX StaffingTeam Leader at SMX Staffing