Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Sellers

Murphy

Summary

Dynamic hospitality professional with extensive experience at Bojangles' Restaurants, excelling in team leadership and customer service. Proven ability to enhance guest satisfaction through effective problem-solving and adherence to sanitation standards. Recognized for optimizing kitchen operations and fostering a collaborative work environment, contributing to improved team performance and operational efficiency.

Experienced with maintaining high standards of cleanliness and order in dining establishments. Utilizes excellent time management and multitasking abilities to support smooth operations. Track record of working collaboratively to meet and exceed customer expectations.

Diligent [Desired Position] with robust background in providing exceptional service. Proven track record of maintaining cleanliness and organization while assisting team members efficiently. Demonstrated ability in multitasking and time management to ensure seamless dining experience.

Professional service worker with strong background in hospitality, well-prepared for roles in fast-paced environments. Known for reliability and ability to adapt to changing demands while ensuring high standards of cleanliness and customer satisfaction. Adept in team collaboration, contributing to cohesive and effective work environment.

Experienced hospitality professional prepared for role with strong focus on teamwork and achieving results. Skilled in inventory management, customer service, and maintaining cleanliness and order. Reliable and adaptable, ready to meet changing needs and exceed expectations. Known for excellent communication skills and positive attitude.

Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over [Number] years of experience in fast-paced environments. Quality communication skills giving articulate instruction and working collectively.

Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment.

Knowledgeable about organizing supplies, sanitizing dishes and collecting trash to boost kitchen efficiency. Trained in different kitchen positions and skilled at providing top-notch coverage for any role. Basic [Language] abilities.

Organized Dining Room Attendant offering [Number] years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Steward

HCVR Casino
03.2025 - Current
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
  • Displayed strong attention to detail when setting tables according to established guidelines and event themes.
  • Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
  • Upheld impeccable personal appearance standards as an ambassador of the company''s brand image when interacting with guests.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Played an active role in reducing waste and energy consumption by following eco-friendly practices throughout daily tasks.
  • Promoted sustainability by introducing eco-friendly cleaning and recycling practices.
  • Ensured optimal cleanliness and organization in dining and kitchen areas, leading to enhanced dining experience for guests.
  • Streamlined dishwashing process, significantly reducing turnaround time for clean tableware availability.
  • Fostered positive working environment, leading to decrease in staff turnover rates.
  • Conducted thorough cleaning and maintenance of stewarding equipment, ensuring longevity and reliability.
  • Upheld strict adherence to health and safety standards, ensuring safe dining environment for both guests and staff.
  • Enhanced team efficiency with rigorous training on sanitation and safety protocols.
  • Delivered training to new stewards, quickly acclimating them to their roles and responsibilities.
  • Optimized storage solutions, leading to quicker access to necessary supplies and equipment.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted with bussing tables and cleaning up spills.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Cashier

Wendys Restaurant
05.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Shift Manager

Bojangles' Restaurants
09.2014 - 08.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
  • Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
  • Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
  • Coordinated staff training programs to improve service quality, enhancing overall customer experience.
  • Improved employee morale with regular feedback sessions, fostering positive work environment.
  • Optimized shift operations to meet and exceed sales targets without compromising on service quality.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
  • Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
  • Implemented energy-saving measures across facility, contributing to sustainability goals and reducing overheads.
  • Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
  • Fostered culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing measures.
  • Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
  • Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Cultivated professional working relationships with peers and supervisors.
  • Supervised ongoing daily production phases.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Troubleshot equipment to reduce service calls and downtime.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.

Education

Robbinsville High School
Robbinsville, NC
05-2011

Skills

  • Cleaning
  • Dishwashing
  • Food safety
  • Basic housekeeping
  • Hospitality
  • Chemical handling
  • Sanitation standards
  • Chemicals handling
  • Supply restocking
  • Customer assistance
  • Relationship building
  • Guest relations
  • Health code compliance
  • Equipment inspection
  • Dishwasher management
  • Sanitizing
  • Teamwork and collaboration
  • Safe food handling
  • Clear communication
  • Kitchen operations
  • Guest service
  • Problem-solving
  • Attention to detail
  • Kitchen communication
  • Time management
  • Customer relations
  • Quality control
  • Performance improvement
  • Quality assurance
  • Dining room organization
  • Team leadership
  • Customer service
  • Decision-making
  • Safety awareness
  • Timely food delivery
  • Table clearing
  • Food running
  • Computer skills
  • Table bussing
  • Employee training
  • Conflict resolution
  • Complaint handling
  • Menu memorization
  • Food processing
  • POS system operation
  • Ordering procedures
  • Payment processing
  • Menu recommendations
  • Cross-selling and upselling
  • Beverage making and delivery
  • Cash register operation
  • Garnishing
  • Wait staff support
  • Teamwork
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Customer service excellence
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Cash handling
  • Customer engagement
  • Cleaning procedures
  • Team coordination
  • Team building
  • Task prioritization
  • Sanitation practices
  • Food service
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Food presentation
  • Goal setting

Timeline

Steward

HCVR Casino
03.2025 - Current

Cashier

Wendys Restaurant
05.2024 - 07.2024

Shift Manager

Bojangles' Restaurants
09.2014 - 08.2017

Robbinsville High School

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Jade Sellers