Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Jade Carter

Gastonia

Summary

Highly motivated and detail-oriented professional with exceptional customer service skills, known for creating positive experiences and building strong client relationships. Adaptable and quick to thrive in fast-paced environments, with a proven ability to multitask, problem-solve, and communicate effectively. Committed to delivering excellence, maintaining accuracy, and contributing to the success of any team or organization.

Overview

7
7
years of professional experience

Work History

Truck Loader / Packer

Amazon Warehouse
02.2023 - 03.2024
  • Received and processed stock; stowed items in designated locations
  • Picked, packed, and labeled orders for shipment with high accuracy
  • Maintained inventory records and reported discrepancies
  • Followed safety protocols and operated warehouse equipment
  • Collaborated with team to train new hires and improve workflows

Sales Representative / Hostess

Cracker Barrel Restaurant
09.2022 - 11.2022
  • Welcomed and seated guests, maintained reservation logs
  • Resolved guest concerns professionally and efficiently
  • Supported front-of-house and kitchen communication
  • Managed phone lines, restocked supplies, and ensured a welcoming environment

Barista / Cashier

Starbucks
06.2018 - 08.2019
  • Prepared and served beverages while providing product knowledge to customers
  • Handled transactions accurately and processed returns
  • Maintained cleanliness of service areas and provided excellent service

Community Service Representative

General Motors
06.2017 - 08.2017
  • Company Overview: Paid Student Internship
  • Participated in community initiatives including food bank setup and park cleanups
  • Assisted with presentations and reports using Microsoft Office
  • Supported event planning and youth mentoring efforts
  • Paid Student Internship

Education

Liberal Arts and Science -

Wayne County Community College
Detroit, MI
06.2022

High School Diploma -

Ignite Academy
Mount Morris, MI
05.2019

Skills

  • Customer Service & Guest Relations
  • Microsoft Word & Excel
  • Multiline Phone Systems
  • Communication (Verbal & Written)
  • POS & Front Desk Operations
  • Time Management & Multitasking
  • Leadership & Problem Solving
  • Team Collaboration
  • Opening/Closing Procedures
  • Computer Literacy
  • Inventory Management
  • Creative Problem Solving
  • Order fulfillment
  • Equipment operation
  • Team collaboration
  • Customer service
  • Time management
  • Problem solving
  • Attention to detail
  • Record keeping
  • Shipping and receiving procedures
  • Workplace cleanliness standards

Cover Letter

Dear Hiring Manager, I am writing to express my interest in joining your team in a position where I can contribute my strong customer service skills, adaptability, and detail-oriented work ethic. With a solid background in fast-paced, service-driven environments and a passion for delivering exceptional experiences, I am confident that I would be a valuable asset to your organization. Throughout my career, I have demonstrated the ability to communicate effectively, multitask efficiently, and build meaningful relationships with both customers and team members. Whether managing customer interactions, coordinating daily operations, or supporting collaborative team goals, I consistently strive to exceed expectations and bring a positive attitude to everything I do. I take pride in being dependable, flexible, and always willing to learn new skills to support the success of the workplace. My experiences have helped me develop strong time management, problem-solving, and organizational abilities that I am excited to bring into my next role. I would welcome the opportunity to contribute to your team and grow professionally within your organization. Thank you for considering my application. I look forward to the possibility of discussing how I can support your team’s goals and contribute to your continued success. Sincerely, Jade Carter

Timeline

Truck Loader / Packer

Amazon Warehouse
02.2023 - 03.2024

Sales Representative / Hostess

Cracker Barrel Restaurant
09.2022 - 11.2022

Barista / Cashier

Starbucks
06.2018 - 08.2019

Community Service Representative

General Motors
06.2017 - 08.2017

High School Diploma -

Ignite Academy

Liberal Arts and Science -

Wayne County Community College
Jade Carter