J. Adam Dunahoe
Red Springs
Summary
Dynamic Merchandise Team Manager at Belk Department Store with a proven track record in profit maximization and effective inventory control. Skilled in enhancing retail display setups and fostering team collaboration, resulting in improved customer satisfaction and streamlined operations. Adept at analyzing sales data to drive strategic merchandising decisions.
Driven Merchandising Manager with 15 years of experience in maximizing product sales and overseeing merchandise trends, and 27 total years of various retail/ customer service experience. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Merchandise Team Manager
Belk Department Store
12.2015 - Current
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Analyzed sales data to identify trends, allowing for proactive adjustments to merchandise assortments and display strategies.
- Addressed customer concerns promptly, resolving issues professionally while maintaining high levels of customer satisfaction.
- Continuously updated visual merchandising standards, keeping the store fresh and visually appealing for customers.
- Oversaw seasonal merchandise transitions smoothly without disrupting daily store operations.
- Streamlined processes, enhancing store operations efficiency and reducing staff workload.
- Recruited trained, and developed top-performing team members who became key assets in the company''s growth.
- Coached team members to improve performance, leading to higher customer satisfaction ratings.
- Conducted regular team meetings for clear communication of goals and expectations, fostering a collaborative work environment.
- Managed inventory effectively, resulting in decreased excess stock and increased product turnover.
- Implemented loss prevention strategies that led to a significant reduction in shrinkage.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Presentation Manager
PetSmart
04.2008 - 11.2015
- Collaborated with cross-functional teams to create visually compelling presentations aligned with company branding guidelines.
- Customized internal training materials that improved employee understanding of core company values, resulting in more consistent messaging across various departments.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
- Monitored store traffic and customer engagement to determine display effectiveness.
Education
No Degree - Business Administration And Management
UNC-Pembroke
Pembroke, NCSkills
- Merchandise presentation
- Profit maximization
- Retail display setup
- Inventory control
- Stockroom organization
- Pricing strategy
- Sales analysis
- Shipment processing
- Seasonal planning
- Merchandising logistics
- Sales floor resets
- Promotional planning
- Category management
Accomplishments
- Supervised team of 45 staff members.
Certification
- Certified Forklift operator, PetSmart - 2008-2015
- Certificate in Event Planning, FTCC
Timeline
Merchandise Team Manager
Belk Department Store
12.2015 - Current
Presentation Manager
PetSmart
04.2008 - 11.2015
No Degree - Business Administration And Management
UNC-Pembroke
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