Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jadah Sprueil

Charlotte,NC

Summary

Results-driven professional with over 6 years of experience in Independent Testing and Risk Management within the financial services industry. Demonstrated expertise in developing testing methodologies, enhancing compliance frameworks, and managing complex risk scenarios. Strong analytical and communication skills with a proven ability to collaborate effectively with cross-functional teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Center Assistant Manager- Head of Operations & Analytics

Bank of America
02.2024 - Current
  • Develop and design testing methodologies for companywide review activities in alignment with the risk management framework.
  • Conduct thorough validation and documentation of review activities for risk programs, ensuring compliance with established standards.
  • Provide recommendations for resolving complex risk scenarios and prepare analytical reports for senior leadership.
  • Managed work and performance of more than 12 employees.

Relationship Banker- Acting Assistant Manager- Operations Management

Bank of America
10.2021 - 02.2024
  • Managed and led independent testing efforts, focusing on Quality Control (QC) and Quality Assurance (QA) processes.
  • Executed the full testing lifecycle, including scope determination, test script design, execution of tests, and documentation of findings.
  • Collaborated with internal teams to improve fraud detection systems and enhance compliance auditing efforts.

Transportation Security Officer (TSO)- HR Specialist

Department of Homeland Security
01.2020 - 10.2021
  • Conducted security audits and fraud risk assessments, leading to enhanced fraud mitigation strategies.
  • Provided safety reports and data analysis to improve security processes and minimize vulnerabilities.
  • Reviewed applicant resumes and conducted background checks, while training and supervising officers in fraud detection and compliance procedures.
  • Improved security processes through data analysis and reporting to senior management.

Operations Supervisor

L Brands
01.2019 - 10.2020
  • Led a team of over 12 associates in operational compliance and fraud prevention, conducting audits and analyzing transaction data.
  • Analyzed security footage and transaction records, successfully identifying and mitigating fraudulent activities.
  • Developed and implemented work instructions and standard operating procedures, optimizing daily operations and enhancing customer service.


Education

Business Administration -

College of Southern Maryland
La Plata, MD

Skills

  • Independent Testing experience
  • Call monitoring experience
  • Knowledge of UDAAP and Third-Party
  • Full testing lifecycle experience
  • Previous Consumer Lending knowledge
  • Fraud Prevention & Risk Management
  • Operational Compliance & Auditing
  • Cross-Functional Collaboration & Communication
  • Pattern Recognition & Fraud Detection
  • Process Improvement & Strategic Planning
  • Business Acumen & Decision-Making
  • Exploratory Data Analysis (EDA) & Pattern Recognition
  • Conflict Resolution
  • Analytical Skills
  • Problem-Solving
  • Critical Thinking
  • Presentation Skills

Certification

NC State Notary

Timeline

Financial Center Assistant Manager- Head of Operations & Analytics

Bank of America
02.2024 - Current

Relationship Banker- Acting Assistant Manager- Operations Management

Bank of America
10.2021 - 02.2024

Transportation Security Officer (TSO)- HR Specialist

Department of Homeland Security
01.2020 - 10.2021

Operations Supervisor

L Brands
01.2019 - 10.2020

Business Administration -

College of Southern Maryland

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Jadah Sprueil