Jada Wright
Charlotte
Summary
Highly efficient, organized, and dependable candidate successful at managing multiple priorities with a positive attitude. Well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Hostess
Applebee's Neighborhood Bar & Grill
07.2021 - 01.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Receptionist
Central Alabama Kidney & Hypertension
08.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor of Science - Pre Health
University of North Carolina At Charlotte
Charlotte, NC2026
High School Diploma -
Julius Chambers High School
Charlotte06.2022
Skills
- Phone Inquiries
- Verbal and Written Communication
- Time Management
- PC Proficiency
- Sorting and Labeling
- Customer Service
- Greet Guests
- Microsoft Office
- Email Software
Timeline
Hostess
Applebee's Neighborhood Bar & Grill
07.2021 - 01.2022
Receptionist
Central Alabama Kidney & Hypertension
08.2019 - 06.2020
Bachelor of Science - Pre Health
University of North Carolina At Charlotte
High School Diploma -
Julius Chambers High School
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