Jada Williams
Durham
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Lane & Associates Family Dentistry
09.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Customer Service Cashier
Target
05.2022 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Childcare Assistant
Unity Sunshine
02.2019 - 01.2020
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
CPR Certification (BLS)
NC Dental U
Wake Forest, NC08-2023
High School Diploma -
Westover High School
06-2022
Skills
- Friendly, Positive Attitude
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Computer Skills
- Organization and Time Management
Timeline
Dental Receptionist
Lane & Associates Family Dentistry
09.2023 - Current
Customer Service Cashier
Target
05.2022 - 09.2023
Childcare Assistant
Unity Sunshine
02.2019 - 01.2020
CPR Certification (BLS)
NC Dental U
High School Diploma -
Westover High School
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