Jada Ruffin
Garner,NC
Summary
Motivated and resilient individual with a strong academic record and diverse professional experiences. A dedicated student with a 3.86 GPA, currently pursuing opportunities to apply a deep passion for learning and problem-solving. Experienced in customer service and team collaboration through roles at Bojangles' and Zaxby's, where I demonstrated excellent communication and critical thinking skills to enhance customer experiences and improve team efficiency. CPR certified and committed to personal and professional growth, I bring a thoughtful, adaptable approach to new challenges and am eager to contribute in dynamic environments. With a solid foundation in both leadership and collaboration, I aim to make a meaningful impact in any role I pursue.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Bojangles'
08.2023 - Current
- Work flexible schedule and extra shifts to meet business needs.
- Greet customers entering store and responds promptly to customer needs.
- Operates cash register for cash and credit card transactions with excellent accuracy levels.
- Help customers complete purchases.
- Restock and organize merchandise
- Encourage customers to make additional purchases by highlighting current deals.
- Keep customers smiling during interactions
- Work with coworkers and managers to meet wide range of customer needs.
Volunteer
UNC Rex Healthcare
09.2024 - 09.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Ran the Snack Table and handed out food/drinks
Babysitter
Aunt and Family Friend
02.2020 - 06.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Taught both (2) children how to write their names.
- Made sure all schoolwork was completed one time and efficiently.
- Built stronger relationships with both children.
Cashier
Zaxbys
03.2022 - 02.2023
- Worked flexible schedule.
- Worked Part-time while in High School
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise
- Worked with coworkers and managers to meet wide range of customer needs.
Education
Associate of Science - Biology
Wake Technical Community College
Raleigh, NC05-2025
High School Diploma -
Wake Early College of Health And Sciences
Raleigh, NC05-2023
Skills
- Strong Communication
- Strong Collaboration
- Conflict resolution
- Critical thinking
- Detail Oriented
- Fast Learner
- Effective Teamwork
- Project Leadership
- Time Management
Accomplishments
- AB Honor Roll [1st Quarter, 2021]
- All A Honor Roll [3rd Quarter, 2022]
- All A Honor Roll [3rd Quarter, 2023]
Certification
- HOSA member
- American Red Cross Club Member
- BSU (Black Student Union) Member and Organizer
- Key Club Member
- World Cultures Club Member
- Student Council Member
Activities
- BSU Club Member from 2021-Now
- Softball (Shortstop): 2018-2019
- School Cheerleading (Backspot): Garner Trojans from 2019-Early 2020
- Competitive Cheerleading (Backspot): from Mid 2020-2022
- Participate in Delta Sigma Theta Sorority (Raleigh Alumnae Educational Development Programs) for the 2019-2020 Educational year.
Timeline
Volunteer
UNC Rex Healthcare
09.2024 - 09.2024
Cashier
Bojangles'
08.2023 - Current
Cashier
Zaxbys
03.2022 - 02.2023
Babysitter
Aunt and Family Friend
02.2020 - 06.2023
Associate of Science - Biology
Wake Technical Community College
High School Diploma -
Wake Early College of Health And Sciences
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