Jada Duncan
Charlotte
Summary
Organized Patient Service Representative with 4 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Overview
2
2
years of professional experience
Work History
Self-Employeed
Jada Duncan
11.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
- Documented mileage, deliveries, pickups, customer issues and damages.
Food Service Worker
Chick-fil-A
06.2023 - 11.2023
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Certified Nursing Assistant
Atrium Healthcare
04.2023 - 06.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
Julius Chambers
Charlotte,NC02-2018
Skills
- Compliance with HIPAA Standards
- Patient Referral Coordination
- Proficient in Microsoft Office
- Patient confidentiality
Timeline
Self-Employeed
Jada Duncan
11.2023 - Current
Food Service Worker
Chick-fil-A
06.2023 - 11.2023
Certified Nursing Assistant
Atrium Healthcare
04.2023 - 06.2023
High School Diploma -
Julius Chambers
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