Jackie Wyatt
Charlotte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Senior Executive Assistant
TTEC
08.2022 - Current
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
- Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
Account Executive
Success Mortgage Partners
05.2020 - 02.2022
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Conducted regular performance reviews for direct reports, providing constructive feedback for continuous professional growth.
- Coordinated company-wide events, fostering a strong sense of community among employees.
- Organized and updated databases, records and other information resources.
Senior Executive Assistant
Regions Bank
04.2015 - 05.2020
- Increased team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
- Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
- Facilitated successful events by coordinating logistics, vendor relations, and guest accommodations for high-level corporate functions.
- Screened incoming mail, publications and other correspondence directed to management team members.
- Ensured continuity of operations during periods of change or absence among senior management by maintaining updated records and providing thorough handover documentation.
Administrative Assistant
The Loving Group, BOEM, The Sporting Gent
05.2013 - 04.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated company-wide events, fostering a strong sense of community among employees.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
Executive Assistant
Kate Spade
05.2010 - 04.2013
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
Education
High School Diploma -
Mooresville High School
Mooresville, IN05.2010
Skills
- Meeting facilitation
- Results Orientation
- Process Improvement
- Staff Management
- Hiring and Terminations
- Scheduling and calendar management
- Workflow Planning
Timeline
Senior Executive Assistant
TTEC
08.2022 - Current
Account Executive
Success Mortgage Partners
05.2020 - 02.2022
Senior Executive Assistant
Regions Bank
04.2015 - 05.2020
Administrative Assistant
The Loving Group, BOEM, The Sporting Gent
05.2013 - 04.2015
Executive Assistant
Kate Spade
05.2010 - 04.2013
High School Diploma -
Mooresville High School
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