Jacqueline King
Haw River
Summary
Accomplished Business Office Manager with expertise in deadline management, account reconciliation, and staff training. Proven ability to oversee operations and ensure accurate billing, driving compliance and financial guidance for optimal performance.
Overview
9
9
years of professional experience
Work History
Business Office Manager
University Health Rehab
Durham, NC
07.2021 - Current
- Oversee and manage the day-to-day operations of the Business Office.
- Ensure accurate and timely billing of resident services, including private pay, Medicare, Medicaid , and other insurance claims.
- Maintain accurate financial records, including accounts receivable and accounts payable.
- Manage residents trust accounts in accordance with federal and state regulations.
- Collaborate with residents and their families to provide financial guidance, including payment plans and insurance inquires.
- Monitor and maintain compliance with state, federal, and corporate guidelines for financial and administrative process.
- Maintain accurate records of admissions, discharges, and room changes.
- Supervise and train business office staff to ensure efficient workflow and superior customer service.
- Provide support to the Nursing Home Administrator and leadership team as needed.
Business Office Manager
Camden Health and Rehabilitation
Greensboro, NC
08.2017 - 07.2021
- Oversee and manage the day-to-day operations of the business office.
- Ensure accurate and timely billing of resident services including private pay, and Medicaid.
- Manage resident trust accounts accordance with federal and state regulations.
- Enter Ancillaries
- Maintain accurate records od admissions, discharges, and room changes.
- Provide support to the Nursing Home Administrator and leadership team as needed.
Education
High School Diploma -
Bartlett Yancey Senior High School
Yanceyville, NC06-1979
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
Timeline
Business Office Manager
University Health Rehab
07.2021 - Current
Business Office Manager
Camden Health and Rehabilitation
08.2017 - 07.2021
High School Diploma -
Bartlett Yancey Senior High School