JaCorian Marble
Charlotte
Summary
Professional with background in claims processing and customer service. Known for strong analytical skills, effective communication, and adaptability in dynamic environments. Focus on team collaboration and achieving results, ensuring reliable support and flexibility with changing needs. Skilled in data entry, problem-solving, and maintaining accurate records, with keen eye for detail and strong organizational abilities.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
CROCS
Charlotte, NC
06.2023 - Current
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Executed inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and make informed recommendations for product assortment.
- Led team meetings focused on performance improvement and goal alignment with company objectives.
- Implemented visual merchandising standards to enhance product presentation and drive sales growth.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Implemented inventory control measures, reducing shrinkage and improving stock accuracy and submit claims.
Produce Associate
Food Lion
Charlotte, NC
10.2018 - 04.2023
- Managed inventory levels to ensure product availability and reduce waste.
- Stocked fruits and vegetables and removed old or poor quality products.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
Warehouse Associate
JAZAI Investments
Charlotte, NC
03.2018 - 10.2018
- Receive and unload products from delivery truck
- Product Inventory (scan product into RICS inventory software)
- Ship product to designated stores using RICS inventory software
- Review, process and ship online orders
- Stacking and handle pallet jacks
Stock Lead
Finish Line
Charlotte, NC
01.2015 - 01.2018
- Unload supply from truck and organize into stock room
- Keep records in an effort to prevent theft
- Organize stock room according to company specifications and guidelines
- Multi-task efficiently assisting customers in the storefront while also maintaining the stock room
- Often called on to assist with inventory at multiple job sites
Education
Graduate -
Harding University High School
06-2013
Graduate - undefined
No Grease Tonsorial Arts and Cosmetology School
11-2017
Skills
- Problem-solving
- Customer service
- Time management
- Team building and leadership
- Attention to detail
- Customer service management
- Goals and performance
Accomplishments
- Named Store Employee of the Month
- Assists with stock room at multiple locations during peak times and holidays
- Consistently acknowledged for my hard work and dedication to the stock room
- Promotion from sales associate to lead stock associate in 2017
Languages
English
Full Professional
Timeline
Assistant Store Manager
CROCS
06.2023 - Current
Produce Associate
Food Lion
10.2018 - 04.2023
Warehouse Associate
JAZAI Investments
03.2018 - 10.2018
Stock Lead
Finish Line
01.2015 - 01.2018
Graduate - undefined
No Grease Tonsorial Arts and Cosmetology School
Graduate -
Harding University High School
CORE QUALIFICATIONS
- Adept at managing inventory
- Excellent Customer Service skills
- Strong team player
- Willing to work holidays and weekends
- Great at building rapport with customers