Jacob Martinez
Saluda
Summary
Innovative and proactive Business Development individual seeking to transition from healthcare sector to wildlife/forestry sector. Strong track record of project management, managing multiple moving parts of projects to completion. Strong leaderships skills evidenced by dynamic management of teams for projects and growing departments.
Overview
8
8
years of professional experience
Work History
Hospice Liaison
Hospice of the Carolina Foothills
03.2024 - Current
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Provider Relations Specialist I
Mission Health System
05.2023 - 03.2024
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings.
- Assisted with physician recruitment by identifying specific providers within designated territories.
- Answered provider inquiries via email, telephone, written correspondence and on-site education.
- Managed network of assigned organizations in network to encourage collaboration, cost-effectiveness, and engagement with network.
Director of Business Development
Mountain Home Healthcare
08.2019 - 05.2023
- Oversee all marketing strategies for agency; i.e. branding, print, field/territory, account management.
- Oversee grant projects and grant goals.
- Increased hospice ADC by 100%.
- Built successful palliative care program to feed hospice division.
- Created and drove process’ to encourage efficient and fiscally responsible length of stay's.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
- Communicated directly with customers and partners to build strong business networks and relationships
Director of Marketing and Admissions
Envoy of Alexandria
10.2017 - 06.2019
- Facilitated development of clinical sepsis niche with collaborator hospital.
- Implemented re-branding tactics that resulted in facility becoming preferred provider with feeder hospital.
- Exceeded budget expectations.
- Consistent review of market data and flexible sales plans that shift according to market nuances.
- Gained access to accounts in market that were previously inaccessible to facility.
- Developed strong partnerships and relationships with key players and decision makers in market.
- Participated in collaborative brainstorming with hospital personnel to stimulate better clinical outcomes, policies, and procedures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team efficiency.
Director of Marketing and Admissions
Valley View Care and Rehabilitation
06.2016 - 10.2017
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Coordinated and initiated bedside delivery of prescriptions for population at critical risk of readmission.
- Developed long-term and short-term sales strategies to achieve sales goals in difficult territory.
- Traveled two hours in all directions in order to build business in rural market.
- Developed strong relationships with Case Management team at local 911 hospital.
- Worked with local Adult Protections Services and Community Service Board to become facility of choice when placing clients through care continuum.
- Worked to become local emergency room’ facility of choice for off hour placements and decreased hospital re-admissions by admitting directly from emergency department.
Education
No Degree - Religious Studies
Western Carolina University
Cullowhee, NCNo Degree - Latin American Studies
Central New Mexico Community College
Albuquerque, NMSkills
- Networking
- Market Research
- Intermediate Spanish
- Business Operations
- Grant Process Knowledge
- Account Management
- Program Management
- Strategic Partnerships
- Influencing skills
- Collaborative relationships
Affiliations
Taos Immigrant Allies Member
TENT Board Member
Certified VA POST Facilitator
Quondam AGLA Board member
Timeline
Hospice Liaison
Hospice of the Carolina Foothills
03.2024 - Current
Provider Relations Specialist I
Mission Health System
05.2023 - 03.2024
Director of Business Development
Mountain Home Healthcare
08.2019 - 05.2023
Director of Marketing and Admissions
Envoy of Alexandria
10.2017 - 06.2019
Director of Marketing and Admissions
Valley View Care and Rehabilitation
06.2016 - 10.2017
No Degree - Religious Studies
Western Carolina University
No Degree - Latin American Studies
Central New Mexico Community College
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