Jacob Walther
Asheville
Summary
Shift Supervisor at Trulieve specializing in compliance management and customer communication. Demonstrated success in training teams and enhancing product knowledge, resulting in increased customer satisfaction. Proficient in inventory management and cash handling, ensuring operational efficiency and accuracy. Committed to delivering exceptional service and promoting team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Budtender
RealBudz
Asheville
10.2025 - Current
- Educated customers on cannabis products and their effects.
- Processed transactions efficiently using point-of-sale systems.
- Maintained a clean and organized sales floor environment.
- Assisted in inventory management and product restocking.
- Collaborated with team members to enhance store operations.
Shift Supervisor
Trulieve
Savannah
04.2023 - 08.2025
- Supervised daily operations, ensuring compliance with company policies.
- Assisted customers in selecting cannabis products based on individual needs.
- Educated patrons on product use, effects, and legal regulations.
- Trained and mentored team members on product knowledge and customer service.
- Managed inventory levels to maintain stock availability for customer needs.
- Facilitated weekly cash transfers to ensure accurate financial operations.
Delivery Associate/ Inventory Associate
Coastal Material Supply
Savannah
04.2022 - 04.2023
- Kept detailed records of deliveries and money received from customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Successfully avoided time delivery delays by carefully planning best routes.
Cashier/Stocker
AC&T
Hagerstown
01.2019 - 03.2022
- Processed payments and issued receipts using POS system with precision.
- Ensured high accuracy in cash handling and vigilance against fraudulent bills.
- Maintained up-to-date knowledge of store promotions and actively promoted sales to customers.
- Greeted customers upon entry and addressed inquiries promptly.
- Assisted customers in identifying needs to provide tailored recommendations.
Courteous Clerk
Martins Grocery
Hagerstown
12.2016 - 12.2018
- Assisted customers with inquiries and product selections.
- Maintained cleanliness and organization of store areas.
- Stocked shelves and ensured proper product placement.
- Bagged groceries efficiently for customer convenience.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Education
Towson University
Towson, MDSkills
- Recordkeeping and documentation
- Compliance Management
- Time Management
- Credit and Cash Transactions
- Cannabis Product Knowledge
- Staff Management
- Customer Communication
- Inventory Management
- Inventory management
- Product knowledge
- Cash handling
- Attention to detail
Certification
Inbound Sales and Marketing Certification
Timeline
Budtender
RealBudz
10.2025 - Current
Shift Supervisor
Trulieve
04.2023 - 08.2025
Delivery Associate/ Inventory Associate
Coastal Material Supply
04.2022 - 04.2023
Cashier/Stocker
AC&T
01.2019 - 03.2022
Courteous Clerk
Martins Grocery
12.2016 - 12.2018
Towson University