Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Jacob Wade

Monroe

Summary

Dedicated to providing an excellent customer service experience. Skilled in scheduling appointments,
emails, phone calls, and transactions. Punctual, professional, and committed to satisfying customer needs,
to ensure long term reoccurring business.

Overview

15
15
years of professional experience

Work History

Pottery Teacher

Pottery Forest
Monroe, NC
06.2024 - Current
  • Managed studio spaces efficiently, ensuring equipment was well-maintained and resources were readily available for student use.
  • Evaluated student progress regularly, providing valuable insights for improvement through one-on-one consultations.
  • Enhanced students'' pottery skills by providing hands-on instruction and demonstrations.
  • Implemented safety protocols within the studio environment, minimizing risks associated with using potentially hazardous tools or materials.
  • Developed positive relationships with students by promoting open communication channels and addressing individual needs promptly.

Funeral/Wedding Singer

Carmel Presbyterian Church
Charlotte, NC
01.2019 - Current

Classically trained opera-singer for funeral, wedding and church service occasions.

Chorus Member

Opera Carolina
Charlotte, NC
01.2013 - 01.2024

Mr. Wade has served the opera community in Charlotte as a chorus member for over twenty professional opera productions for over a decade of commitment and dedication to the arts.

Office Manager

Balance by Touch Massage & Rehabiliation
Charlotte, NC
02.2016 - 11.2021
  • Maintained current and accurate database of clients
    Fostered relationships with customers
  • Improved profitability and developed steady new business, using marketing and sales strategies.
  • Helped grow customer base into successful business, handling thousands of customer's emails,
    voicemails, phone calls, appointment setting, and all transactions
  • Strived for exceptional customer service, professionalism and efficiency, while also getting to know
    customers on a personal level in order to build better connections

Server/singer

Carrabba's Italian Grill
Matthews, NC
01.2012 - 01.2016

Server and Opera singer for Italian restaurants including Macaroni Grill

Education

Some College (No Degree) - Music

Central Piedmont Community College
Charlotte, NC

Some College (No Degree) - Music Performance

Converse College
Spartanburg, SC

Bachelor of Arts - Music Performance

Winthrop Conservatory
Rock Hill, SC
01-2024

Skills

  • Customer relations
  • Client relationship management
  • Sales strategies
  • Networking development
  • Studio management
  • Market expertise
  • Prospecting skills
  • Calendar management

Accomplishments

1st degree black belt in Japanese Martial arts. 2x tournament finalist.

Sung on-stage with famous opera singer, Andrea Bocelli

Pottery art featured in local galleries

Interests

  • Playing Sports
  • Strategy Games
  • I like working with my hands and fixing things
  • Music
  • Gardening
  • I enjoy helping others and giving back to the community

Timeline

Pottery Teacher

Pottery Forest
06.2024 - Current

Funeral/Wedding Singer

Carmel Presbyterian Church
01.2019 - Current

Office Manager

Balance by Touch Massage & Rehabiliation
02.2016 - 11.2021

Chorus Member

Opera Carolina
01.2013 - 01.2024

Server/singer

Carrabba's Italian Grill
01.2012 - 01.2016

Some College (No Degree) - Music Performance

Converse College

Some College (No Degree) - Music

Central Piedmont Community College

Bachelor of Arts - Music Performance

Winthrop Conservatory
Jacob Wade