Jacob Schumann
Boone,NC
Summary
Dynamic team player with a positive attitude, experienced at TSC Stores in enhancing customer satisfaction and team productivity. Demonstrated problem-solving skills by efficiently addressing inquiries and concerns. Recognized for fostering collaboration and maintaining a safe, organized work environment, contributing to overall team success and morale.
Overview
2
2
years of professional experience
Work History
Team Member
TSC Stores
04.2024 - 06.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Boosted team morale and productivity with recognition programs and constructive feedback.
Bagger
Piggly Wiggly Grocery Store
04.2023 - 02.2024
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
High School Diploma -
Liberty Christian Academy
Richlands, NC05-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Cash handling
- Heavy lifting
- Computer skills
- Organizing work stations
- Complex Problem-solving
Timeline
Team Member
TSC Stores
04.2024 - 06.2025
Bagger
Piggly Wiggly Grocery Store
04.2023 - 02.2024
High School Diploma -
Liberty Christian Academy
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