Jacob Overcash
Landis
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Overnight Stocker
Walmart
Concord, NC
08.2025 - 03.2026
- Stocked merchandise efficiently to maintain inventory levels and enhance product availability.
- Organized backroom storage areas for optimal space utilization and easy access to products.
- Collaborated with team members to ensure timely restocking of shelves during peak hours.
- Assisted in training new staff on stocking procedures and safety protocols.
- Monitored inventory rotation to minimize spoilage and ensure compliance with quality standards.
Data Entry Specialist
Filesolve
Asheville, NC
06.2024 - 05.2025
- Compiled data and reviewed information for accuracy prior to input as well as created spreadsheets for more efficient recordkeeping.
- Scanned documents and saved in database to keep records of essential organizational information.
- Processed 75 - 150 Food & Nutrition applications and recertification's with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
- Utilized techniques for increasing data entry speed.
- Compared transcribed data with source document to detect and correct errors.
Associate Team Lead
Panera Bread
Raleigh, Charlotte, Elizabeth City, NC
06.2017 - 04.2024
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Took cash and credit card payments via phone, in person, and through email.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Unloaded 100+ food, ingredients, and supply packages with accuracy and efficiency before store opening.
Associate Team Lead
Panera Bread
Raleigh, Charlotte, Elizabeth City, NC
06.2017 - 01.2024
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Took cash and credit card payments via phone, in person, and through email.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Unloaded 100+ food, ingredients, and supply packages with accuracy and efficiency before store opening twice per week.
Education
Associate of Arts - General Education
College of The Albemarle
Elizabeth City, NC07-2019
High School Diploma -
New Life Christian Academy
Elizabeth City, NC06-2017
Skills
- Safety awareness
- Workplace cleanliness
- Critical thinking
- Active listening
- Customer service
- Problem resolution
- Computer proficiency
- Paperwork processing
- Team development
Timeline
Overnight Stocker
Walmart
08.2025 - 03.2026
Data Entry Specialist
Filesolve
06.2024 - 05.2025
Associate Team Lead
Panera Bread
06.2017 - 04.2024
Associate Team Lead
Panera Bread
06.2017 - 01.2024
High School Diploma -
New Life Christian Academy
Associate of Arts - General Education
College of The Albemarle