Jacob Miles
Wilmington
Summary
Well-organized Deli Clerk skilled at providing customers with accurate and quick service. Offering 5 years of experience in customer service, preparing hot and cold food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Publix
02.2022 - Current
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Learned other teammates' work tasks to train as backup.
Deli Clerk
Publix
10.2018 - 03.2021
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Ashley High School
Wilmington06-2017
Skills
- Shrink control
- Cooking
- Register operations
- POS system operation
- Pricing and shelf labeling
- Performance improvement
- Sanitation and safety standards
Timeline
Deli Clerk
Publix
02.2022 - Current
Deli Clerk
Publix
10.2018 - 03.2021
High School Diploma -
Ashley High School
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