Jacob Looney
Mooresville
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Discount Tire
Mooresville
11.2022 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Developed and maintained customer relationships to ensure customer satisfaction.
- Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
- Resolved customer complaints regarding sales and service.
- Held employees accountable for results, addressed employee performance issues and recommended employee development and terminations to upper management.
Store Associate
Shoe Carnival
03.2022 - 11.2022
- Completed duties such as restocking shelves or cleaning work areas.
- Organized promotional displays throughout the store in accordance with guidelines.
- Processed sales transactions accurately and efficiently at the cash register.
- Performed daily opening and closing procedures for store operation.
- Assisted customers with product selection, pricing and availability.
Education
High School Diploma -
Lake Norman High School
Mooresville, NC05-2024
Skills
- Team collaboration
- Multitasking and organization
- Time management
- Problem solving
- Product and service sales
- Workplace cleanliness
- Attention to detail
- Adaptability
Timeline
Assistant Manager
Discount Tire
11.2022 - Current
Store Associate
Shoe Carnival
03.2022 - 11.2022
High School Diploma -
Lake Norman High School