Jacob Loflin
Salisbury
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
2026
2026
years of professional experience
Work History
Relocation Manager
Safe Haven Security
10.2024 - Current
- Engaged customers to identify needs and recommend appropriate products.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to achieve sales targets consistently.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
Warehouse and Delivery Manager
Badcock Home Furniture
07.2019 - 10.2024
- Led cross-functional teams to streamline delivery processes and enhance operational efficiency.
- Implemented strategic initiatives to optimize resource allocation and improve service quality.
- Developed and monitored performance metrics to ensure timely and accurate deliveries.
- Facilitated regular meetings with stakeholders to align project goals and address challenges promptly.
- Trained team members on best practices for delivery management and customer service excellence.
Lead Sales Associate
Badcock Home Furniture
2019 - 2024
- Led daily sales operations, ensuring optimal customer service and engagement.
- Mentored junior associates, fostering a collaborative team environment.
- Analyzed sales data to identify trends and enhance product offerings.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
- Streamlined checkout processes, reducing wait times and improving transaction efficiency.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Delivered excellent customer service for repeat business and referrals.
Color Match and Paint Repair Apprentice
Auto Color Match
06.2018 - 01.2019
- Operated machinery and tools to ensure production quality and efficiency.
- Assisted in maintaining safety protocols and standards throughout the work environment.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Conducted routine inspections of equipment to identify maintenance needs and prevent downtime.
- Monitored inventory levels, assisting in restocking materials as needed for production schedules.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Back of House Team Leader
Chick-fil-A
06.2017 - 06.2018
- Prepared food items according to Chick-fil-A standards, ensuring quality and taste consistency.
- Maintained cleanliness and organization of kitchen area, adhering to safety and sanitation regulations.
- Operated kitchen equipment efficiently, including fryers, grills, and dishwashers, minimizing downtime.
- Trained new team members on food preparation processes and safety protocols to enhance team performance.
- Collaborated with front-of-house staff to ensure timely service delivery during peak hours.
- Monitored inventory levels and communicated needs to management for timely restocking of supplies.
- Led team in delivering exceptional customer service and maintaining operational efficiency.
- Trained new staff on company policies, procedures, and best practices for food safety.
Front of House Team Leader
Cookout Restaurant
05.2014 - 06.2017
- Delivered exceptional customer service to enhance guest satisfaction and promote repeat business.
- Collaborated with team members to ensure efficient order preparation and timely service delivery.
- Maintained cleanliness and organization of workstations to comply with health standards and improve workflow.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Monitored inventory levels, assisting in stock management to minimize waste and ensure product availability.
- Implemented process improvements that streamlined operations, enhancing overall efficiency during peak hours.
Education
South Davidson High School
Denton, NCSkills
- Customer service
- Relationship building
- Customer engagement
- Heavy lifting
- Route planning
- Adaptable to change
- Leadership qualities
- Technology adaptation
- Intermediate Furniture Repair
- Food safety compliance
- Furniture assembly
Timeline
Relocation Manager
Safe Haven Security
10.2024 - Current
Warehouse and Delivery Manager
Badcock Home Furniture
07.2019 - 10.2024
Color Match and Paint Repair Apprentice
Auto Color Match
06.2018 - 01.2019
Back of House Team Leader
Chick-fil-A
06.2017 - 06.2018
Front of House Team Leader
Cookout Restaurant
05.2014 - 06.2017
Lead Sales Associate
Badcock Home Furniture
2019 - 2024
South Davidson High School
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