Jacob King

Clayton

Summary

Detail-oriented retail associate with a strong focus on teamwork and customer satisfaction. Demonstrated ability to support inventory management and maintain organized displays, contributing to an enhanced shopping experience and achieving sales targets.

Overview

years of professional experience

Work History

Hardwood Delivery /Retail Sales Associate

Knight Flooring

Raleigh, NC

01.2023 - Current

Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained organized merchandise displays to promote sales and improve store aesthetics.
Supported inventory management through restocking shelves and tracking product availability.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Engaged in continuous learning about products to provide informed recommendations to customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Head Starter

Pine Hollow Golf Club

Garner, NC

01.2019 - Current

Supervised daily operations to ensure smooth service and customer satisfaction.
Trained new staff on club policies, procedures, and customer service best practices.
Managed tee time scheduling using club management software for optimal flow.
Implemented inventory control measures to maintain stock levels of golf equipment.
Coordinated special events and tournaments, enhancing member engagement and participation.
Developed training materials to improve staff onboarding processes and efficiency.
Streamlined communication between departments to improve operational effectiveness.

Education

High School Diploma -

Clayton Highschool

Clayton, NC

Skills

Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Time management
Reliability and punctuality
Money handling

Product knowledge
Relationship building
Professional appearance
Phone etiquette
Conflict resolution
Sales expertise
Brand representation

Timeline