Jacob Fancher
Waynesville
Summary
Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality.
Overview
14
14
years of professional experience
Work History
Medical Assistant/Receptionist
Current Dermatology
Sylva, NC
11.2020 - 01.2026
- Answering calls, scheduling patients, accurately relaying patient requests to providers, collecting payments, reconciling daily close out/deposit preparation, and checking patients in/out. Assisting Provider's and patients directly with the care in the exam room, assisting with biopsies/procedures, providing wound care and patient education, performing laboratory blood draws.
Patient Encounter Specialist
UAB/UAHSF
Hoover, AL
07.2019 - 11.2020
- Responsible for registering patients, collecting co-pays, and scheduling appointments. Following through with accuracy, thoroughness, and an understanding of insurance and referral procedures. Manage referrals for Family Medicine, Prior Authorizations, Pre-Certifications, etc. Skilled in operating a computer, word processing software, fax machines, and copiers. Communicate effectively with public and others and maintain confidentiality. Provide instruction and leadership for fellow Patient Encounter Specialists at the front desk and back of office.
Scheduling Specialist
Community Health Systems
Birmingham, AL
06.2018 - 07.2019
- Provide excellent customer service to patients, specialists, and pharmacies. Answer calls for physicians, schedule patient's appointments in the limits of the physicians and the patient's requests, register new patients, and verify insurances. Update physicians' offices of any changes with the patients or requests from the patients via charting system. Aid the physician offices by taking their calls to provide the office staff a better chance to give the patient in front of them efficient and uninterrupted care.
Patient Care Assistant/Nurse's Assistant
Grandview Medical Center
Birmingham, AL
05.2016 - 06.2018
- Provide medical assistance to clients on the 8 Medical/Surgical/Pulmonary unit and 10th floor Inpatient Rehab unit. Perform tasks such as: bed bathes, Foley catheter emptying, diaper changes, peritoneal care, oral care, assistance in ambulation, comfort care and patient care. Document vital signs, I's & O's, linen changes, and baths. Assist nursing staff with activities such as dressing changes, catheter insertion/discontinuing, and any help I can offer.
Customer Service/Fitness Dept
Y.M.C.A
Birmingham, AL
09.2014 - 06.2016
- Provide information needed to members and nonmembers. Answer phone and any questions. Keep a neat, clean, and well organized work space. Provide members with a warm welcome and a friendly goodbye. Keeping the facility clean and well organized. Assisting members and nonmembers with physical activities.
Team Member, Cook, Food Prep, Server
Happy Gilmer's
Chelsea, AL
03.2014 - 06.2014
- Cashier Maintain sanitation, health, and safety standards in work areas. Serve orders to customers at windows, counters, or tables. Prepare and serve beverages such as coffee and fountain drinks. Clean food preparation areas, cooking surfaces, and utensils. Verify that prepared food meets requirements for quality and quantity. Do everything needed to run a restaurant smoothly and efficiently.
Office Secretary
Cornerstone Christian School
Columbiana, AL
08.2011 - 05.2013
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Education
Licensed Practical Nursing -
Southwestern Community College
Sylva, NC12-2026
Pre-Requisites -
Jefferson State Community College
Hoover, AL05-2017
High School Diploma -
Cornerstone Christian School
Columbiana, AL05-2013
Skills
- Written and verbal communication
- Medical terminology
- Basic life support
- Documentation
Timeline
Medical Assistant/Receptionist
Current Dermatology
11.2020 - 01.2026
Patient Encounter Specialist
UAB/UAHSF
07.2019 - 11.2020
Scheduling Specialist
Community Health Systems
06.2018 - 07.2019
Patient Care Assistant/Nurse's Assistant
Grandview Medical Center
05.2016 - 06.2018
Customer Service/Fitness Dept
Y.M.C.A
09.2014 - 06.2016
Team Member, Cook, Food Prep, Server
Happy Gilmer's
03.2014 - 06.2014
Office Secretary
Cornerstone Christian School
08.2011 - 05.2013
Licensed Practical Nursing -
Southwestern Community College
Pre-Requisites -
Jefferson State Community College
High School Diploma -
Cornerstone Christian School