Jacob Falter
Family Members
Kings Mountain
14
years of professional experience
Dynamic retail professional with a proven track record of delivering exceptional customer service and driving sales. Expertise in inventory management, customer engagement, and merchandising, combined with a strong focus on team collaboration and adaptability to evolving business needs. Recognized for a results-driven approach, excellent communication skills, and problem-solving abilities, bringing a fresh perspective and unwavering commitment to quality and success. Acknowledged for adaptability and a proactive approach in delivering effective solutions, consistently enhancing operational efficiency and customer satisfaction.
Work History
Retail Sales Associate
3 Years 5 Months- Sales associate May 2023 - present
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Keyholder from 2024-2025
- Supported associates on sales floor, reinforcing customer service and product knowledge standards.
- Opened and closed store, completing cash reconciliation and daily operational checklists.
- Processed transactions accurately at register, handling returns, exchanges, and payment issues.
- Maintained visual merchandising displays, signage, and recovery standards across selling areas.
- Monitored stock levels and replenished merchandise to keep shelves organized and shoppable.
- Assisted with loss prevention procedures, securing assets and reducing shrink risk.
Lawn Care
7 Years 9 Months- Cut grass and maintained yard including leaf and stick removal.
- Effectively communicated with clients to address concerns or requests regarding their lawn care needs.
- Conducted thorough site evaluations to develop customized lawn care plans tailored to each property''s unique needs.
Child Care Provider
9 Years 9 Months- Provide childcare for sibling after school, on weekends, and during school vacations.
- Communicated effectively with parents regarding behavior, needs, and daily progress.
Stores Associate
2 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Alter Server
3 Years- Assisted with Mass service at St. Mary’s Help of Christians in Shelby NC. Duties included knowing and anticipating needs of priest during the mass, lead prayers and set a good example.
- Prepared altar vessels, linens, and liturgical items for daily Mass and special services.
- Assisted priest and deacon during ceremonies, ensuring smooth and reverent worship flow.
- Carried cross, candles, and sacramental items according to prescribed liturgical procedures.
- Maintained clean, organized altar spaces, vestments, and sacred vessels after worship.
- Guided newer altar servers on procession, posture, and service responsibilities.
Education
High School Diploma
- CLASS OF 2021
- GPA: 3.9 GPA
No Degree
No Degree
Skills
Hospitality
Microsoft Certified
Customer service
Problem-solving
Teamwork and collaboration
Client support
Policy and procedure adherence
Consumer sales expertise
Flexible schedule
Employee training
Timeline
Retail Sales Associate
Bath & Bodyworks
05.2023 - CurrentRead More
Stores Associate
Shoe Carnival
06.2020 - 08.2020Read More
Lawn Care
Community Members
01.2019 - CurrentRead More
Child Care Provider
Family Members
01.2017 - CurrentRead More
Alter Server
Saint Marys Catholic Church
01.2013 - 01.2016Read More
Highland School of Technology
High School Diploma
Read More
Gaston College
No Degree
Read More
University of North Carolina At Asheville
No Degree
Read More