Jacob Chancy
Charlotte
Summary
Dynamic and dedicated professional with experience at Discount Tire, excelling in tire servicing. Known for exceptional customer service and effective communication, I consistently lead teams to achieve operational excellence while maintaining high cleanliness standards. Amateur in mechanical systems and skilled in problem-solving, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Venue Staff
Charlotte Motor Speedway Club(Levy)
Concord
09.2024 - Current
- Arranged tablecloths and centerpieces to create inviting event spaces.
- Followed safety protocols for handling hot foods and sharp utensils.
- Established a warm rapport with guests upon welcoming them to the dining area.
- Maintained cleanliness by monitoring dining room for empty tables and dirty dishes.
Service Coordinator
Discount Tire
Charlotte
09.2023 - 09.2024
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Cleaned and maintained tire service bays to keep work areas organized.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
- Performed tire rotations, mounts, and balancing on vehicles.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
Shift Leader
Jersey Mike's Subs
Cary
01.2022 - 08.2023
- Utilized point-of-sale systems for taking orders from customers.
- Followed recipes and customer requests to prepare meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Monitored inventory to keep adequate stock of food items and supplies.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Supervised teams during daily shifts, ensuring efficient operation and customer satisfaction.
Education
Undecided (Plan: Mechanical Engineering Tech)
University of North Carolina At Charlotte
Charlotte, NCSkills
- Mechanical systems
- CAD software
- Tire servicing
- Vehicle inspection
- Customer service
- Inventory management
- Problem-solving
- Effective communication
- Cleaning skills
- Task prioritization
- Power/Pneumatic tools
- DIY mechanical repairs
Affiliations
- Car Restoration
- Recreational Soccer
Accomplishments
- Graduated with Cum Laude
Pi Kappa Alpha
Member of the Pi Kappa Alpha Fraternity, Kappa Kappa Chapter at UNC Charlotte
Timeline
Venue Staff
Charlotte Motor Speedway Club(Levy)
09.2024 - Current
Service Coordinator
Discount Tire
09.2023 - 09.2024
Shift Leader
Jersey Mike's Subs
01.2022 - 08.2023
Undecided (Plan: Mechanical Engineering Tech)
University of North Carolina At Charlotte
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